Note: The job is a remote job and is open to candidates in USA. Zimmer Biomet is a global medical technology leader focused on enhancing patient mobility through innovative products and technologies. The IT Senior Analyst partners with the business to deliver compliant, efficient, and scalable technology solutions across Quality, Regulatory Affairs, and QMS functions. The role leads requirements gathering, process analysis, solution design, delivery oversight, and collaboration with cross-functional stakeholders.
Responsibilities
- Lead requirements gathering, validation, and process mapping to define current and future-state solutions
- Translate business needs into user stories, functional requirements, and solution designs
- Support high-level solution design, integration planning, and application modernization aligned with enterprise standards
- Provide delivery oversight including scope, risks, timelines, UAT, and deployment readiness
- Partner with stakeholders across Quality, Regulatory Affairs, Operations, and IT to resolve issues and prioritize demand
- Promote continuous improvement, standardization, and appropriate use of emerging technologies, including AI-enabled tools in regulated environments
Skills
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, or a related field is required
- 5-8 years of progressive experience in IT business analysis, systems analysis, or a related technology role
- Experience with enterprise project delivery, requirements management, and solution design
- Experience with requirements and process modelling tools such as Visio, Lucidchart, Jira, Confluence, or Azure DevOps
- Working knowledge of enterprise platforms such as SAP, Windchill, EtQ, Snowflake, or equivalent systems
- Familiarity with analytics, reporting, and business intelligence tools
- Knowledge of Quality, Regulatory Affairs, QMS, document control, CAPA, and complaint handling processes
- Ability to support compliant technology solutions in regulated environments, including GxP and data integrity considerations
- Strong analytical, communication, facilitation, and stakeholder management skills
- Experience in medical device, pharmaceutical, or broader life sciences environments
- Master's degree in a related discipline is preferred
- Experience supporting Quality, Regulatory, or QMS-related functions in a medical device or life sciences environment preferred
- Familiarity with IT service management and project delivery methodologies; certifications such as PMP, CBAP, IIBA, or Six Sigma are a plus
Benefits
- Development opportunities
- Robust employee resource groups (ERGs)
- A flexible working environment
- Wellness incentives
- A culture of recognition and performance awards
Company Overview
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