Note: The job is a remote job and is open to candidates in USA. Performance Foodservice is a food distribution company serving customers across the United States. The IT Manager, Warehouse Operations owns technology relationships, priorities, operational stability, financial accountability, and delivery outcomes for warehouse and field operations systems across Vistar locations. The role leads support, vendor management, Agile delivery, development, enhancements, and deployments while partnering with operational and IT teams.
Responsibilities
- Serve as the primary IT relationship owner for OpCo Warehouse/Operations leadership and the trusted point of contact for Operations technology needs, risks, and decisions
- Own intake, prioritization, and trade‑off decisions across all Warehouse/Operations technology initiatives
- Balance OpCo priorities with enterprise standards, delivery capacity, financial constraints, and operational risk
- Own end‑to‑end support for Warehouse/Operations systems, including incident management, problem management, and change control
- Ensure 24/7 support readiness, clear escalation paths, and effective communication
- Partner closely with Corporate, Field and peer leaders to ensure aligned ownership and resolution
- Own financial accountability for Warehouse/Operations technology, including budgets, forecasts, vendor spend, and invoices
- Manage vendor relationships, performance, contracts, and delivery commitments
- Ensure spending aligns with business priorities, delivery plans, and operational value
- Direct development, enhancement, and deployment efforts across Warehouse/Operations platforms while enforcing standards and driving continuous improvement
- Lead daily scrum, sprint planning, execution, and retrospectives
- Ensure predictable delivery of enhancements, fixes, and new capabilities aligned to OpCo priorities
Skills
- Bachelor's degree in Computer Science/closely related field, or equivalent experience
- 5+ years experience managing IT delivery
- Demonstrated experience leading Agile software delivery teams
- Experience managing project financials, vendors, and contracts
- Strong communication, prioritization, and stakeholder management skills
- Warehouse, Distribution and/or Field Operations IT support experience
- 5+ years experience people management
- Hands on experience with WMS, ERP, TMS, barcoding, carrier/shipping platforms
- Experience supporting across multiple locations
- Strong understanding of DevOps aligned delivery and support models
Benefits
- Day 1 Health & Wellness Benefits
- Employee Stock Purchase Plan
- 401K Employer Matching
- Education Assistance
- Paid Time Off
- 30% annual incentive potential
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Hybrid or Remote work opportunities available
Company Overview
Company H1B Sponsorship