Note: The job is a remote job and is open to candidates in USA. GuideWell Source is a healthcare organization focused on transforming health through compassionate, connected, and technology-enabled care. The IT Business Systems Analyst serves as a liaison between business areas and technology teams, leading requirements analysis, solution design, testing, documentation, implementation support, and business architecture activities for complex initiatives.
Responsibilities
- IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions
- Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions
- Provides input into cost estimations and project plans
- Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing
- Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting
- Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions
- May participate on an agile development team
- Provides functional and technical support/expertise during development, implementation, testing of complex projects
- Produces detailed functional requirements and/or user stories, including non-functional requirements
- Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
- Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
- Responsible for facilitating business requirements gathering and determining technical impacts
- Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
- Assumes the role of product owner as necessary
- Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
- Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
- Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain
Skills
- 3+ years related work experience in Application development, testing, and/or business/systems analysis role
- High school diploma or GED
- Thorough knowledge of Information Technology fields and computer systems
- Proficient in requirements gathering methodologies and the SDLC
- Understanding of typical architecture standards and ability to apply them in their design work
- Ability to communicate technical information clearly and articulately
- Ability to adapt to a rapidly changing environment
- High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
- Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
- Experience in applying research methodology to business solutions
- Knowledge of systems development concepts and methods
- Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
- Experience managing multiple priorities
- Industry knowledge in related business area
- Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally
- Experience using Agile methodology
- Health care industry related experience
Benefits
- Remote work arrangement
- Medical, dental, vision, life and global travel health insurance
- Income protection benefits: life insurance, short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan including employer match
- Paid time off, volunteer time off, 10 holidays and 2 well-being days
- Additional voluntary benefits available
- A comprehensive wellness program
- Opportunities for incentive or commission compensation
Company Overview