Note: The job is a remote job and is open to candidates in USA. Children's National Hospital is dedicated to advancing pediatric healthcare through innovative technology solutions. The IS Program Manager will play a pivotal role in managing strategic initiatives and projects, collaborating with cross-functional teams to ensure successful delivery and drive efficiency within the Information Services department.
Responsibilities
- Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget
- Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals
- Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations
- Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives
- Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department
- Identify potential risks and issues within the program and develop strategies to address and mitigate them
- Provide mentorship and guidance to junior project/program managers, fostering their growth and development
- Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership
- Support the evaluation and selection of external vendors, partners, and contractors when necessary
- Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives
Skills
- Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field
- 5 years Proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs
- Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.)
- Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams
- Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders
- Strong analytical and problem-solving capabilities, with a keen attention to detail
- Ability to manage multiple priorities in a fast-paced and dynamic environment
- Proven experience in risk management and mitigation strategies
- Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers
- Master's degree in Information Technology, Computer Science, Business Management, or a related field
- Experience with Healthcare IT project/program management is desirable
- Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable
- Project Management (PMP)
Company Overview
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