Note: The job is a remote job and is open to candidates in USA. Hollstadt Consulting is seeking an Interim Operations Services Lead to support Central Operations and the broader organization. The role will manage concurrent initiatives, lead operational readiness and governance processes, coordinate cross-functional stakeholders, and ensure programs are ready for executable rollout.
Responsibilities
- Build the integrated view of major field-facing initiatives—priorities, timing, dependencies, risks, decisions, and cumulative field change load
- Lead operational readiness reviews, ensuring initiatives have clear ownership, workable field processes, training, communications, reporting, and escalation plans before launch
- Coordinate across Field, Training, IT, Marketing, Clinical, Lab, and other functions to resolve gaps and keep priority work moving
- Facilitate key operating and decision forums, drive closure on actions, and escalate work that is off-track, under-resourced, or not ready
- Partner with Fio on analytics and Madison/Training on SOPs and enablement, while owning how those components come together into an executable rollout
Skills
- Program management experience with responsibility for multiple concurrent initiatives
- Experience designing or improving governance, intake, prioritization, or portfolio management processes
- Experience creating or managing stage-gate frameworks and go/no-go decision processes
- Experience with capacity planning and resource management
- Strong analytical capabilities
- Proficiency with Excel and Power BI
- Ability to work effectively across multiple functions and stakeholder groups
- Demonstrated ability to influence without direct authority
- Strong relationship-building and coordination skills
- Ability to bring order to complex and fast-moving environments
- Comfortable working directly with senior leaders
- Ability to move quickly and operate in a high-change environment
- Familiarity with Claude and AI-enabled productivity tools
Benefits
- Remote work arrangement
- 6-month duration
Company Overview