Note: The job is a remote job and is open to candidates in USA. University Hospitals is seeking an Instructional Designer to assist with the design and development of online and instructor-led learning modules. The role involves collaborating with subject matter experts to create engaging training programs and ensuring the effective use of instructional technology.
Responsibilities
- Become familiar with the areas of technology specialization in compliance with guidelines, policies and norms of UH
- Meet with Subject Matter Experts to update content for online, self-paced and instructor-led learning modules
- Design and develop engaging, interactive online and classroom training programs on products, process, systems and skills
- Identify, develop and implement appropriate technology and instructional solutions for teaching and learning on multiple projects
- Create all training objects, tools and supporting materials for curriculum and collaborate with training facilitators to teach the material through train-the-trainer and teach-back sessions
- Create supporting material including exercises, activities, assessments, material and media (e.g. audio, video, simulations, role play, games, etc.) that enhances retention and learning transfer
- Create and update learning resources and documentation including project documentation and course folders
- Review feedback from internal clients and incorporate as needed
- Assist Clients and technology staff to resolve issues related to technology used in teaching
- Assist in troubleshooting developed courses in UH’s LMS (Cornerstone)
- Answer customer support questions and monitor helpdesk tickets for the applications you support and develop content for
- Performs other duties as assigned
- Complies with all policies and standards
- For specific duties and responsibilities, refer to documentation provided by the department during orientation
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace
Skills
- Bachelor's Degree in instructional design, educational technology, education or similar
- 2+ years instructional design experience developing online, self-paced and instructor-led learning modules
- Experience working with company software, systems, applications and network products
- Experience in using authoring software (including, but not limited to: Captivate, Adobe Suite, Camtasia, Mzinga, etc.)
- Expertise in design and adult learning principles (ADDIE)
- Experience working with Cornerstone or similar learning management system
- Knowledge and experience uploading and troubleshooting learning modules in a Learning Management System (LMS)
- Visual design skills (SnagIt, Photoshop, Illustrator)
- Knowledge of adult learning theory (ADDIE) – including learning styles, distance learning theories and practices, and best practices in teaching and learning
- Knowledge of instructional technology and adult learning principles
- Ability to interact and provide information to individuals and groups
- Ability to work collaboratively
- Excellent oral and written communication skills
- Ability to independently manage training and development projects
- Experience with ADKAR Change Management
Company Overview