Note: The job is a remote job and is open to candidates in USA. Sure Steel, Inc. is a trusted leader in the steel fabrication and construction industry, focused on excellence, safety, innovation, and customer satisfaction. The Instructional Designer II designs, develops, implements, and improves learning and performance solutions while partnering with stakeholders, subject matter experts, and Employee Development Coaches. The role also manages instructional design projects, learning technologies, content quality, evaluation, and performance support initiatives.
Responsibilities
- Partner with stakeholders from across the organization to identify business, performance, and learning needs
- Conduct needs assessments and gap analyses to identify root causes and recommend appropriate learning and non-learning solutions
- Translate business goals into measurable learning and performance objectives
- Recommend learning strategies, delivery methods, and performance support solutions that align with organizational needs
- Design engaging, learner-centered learning solutions for instructor-led, virtual, blended, self-paced, and microlearning delivery
- Apply instructional design principles, adult learning theory, and evidence-based learning practices
- Collaborate with subject matter experts to ensure learning content is accurate, relevant, and aligned with organizational goals
- Design learning experiences that improve implementation, on-the-job performance, and employee proficiency
- Develop eLearning modules, facilitator guides, participant guides, assessments, SOPs, job aids, coaching resources, and other performance support materials
- Create instructional scripts, storyboards, multimedia assets, videos, simulations, and interactive learning experiences
- Utilize modern authoring tools, multimedia technologies, and Artificial Intelligence (AI) to enhance the efficiency and quality of learning content development
- Partner with Employee Development Coaches to support successful implementation and reinforcement of learning solutions
- Develop facilitator resources and coaching tools that enable consistent learning delivery
- Gather learner feedback, coaching observations, and performance insights to continuously improve learning effectiveness
- Review instructional materials for quality, technical accuracy, accessibility, and alignment with learning objectives
- Conduct pilot testing and learner evaluations to gather feedback
- Evaluate learning effectiveness using learner feedback, coaching observations, LMS reporting, and performance metrics
- Continuously improve learning solutions through data-driven decision making
- Develop, publish, and maintain learning solutions using modern instructional design technologies and authoring tools
- Manage learning content within learning management systems (LMS), ensuring accurate deployment, tracking, reporting, and functionality
- Provide guidance and support on learning technologies and digital learning solutions
- Proactively leverage Artificial Intelligence (AI) and other emerging technologies throughout the instructional design process, continuously exploring new capabilities and innovative applications to improve workflows, learning solutions, and team productivity while maintaining high standards of quality and instructional integrity
- Lead instructional design projects from analysis through implementation while managing timelines, priorities, resources, and deliverables
- Build collaborative partnerships with stakeholders from across the organization, subject matter experts, Employee Development Coaches, and cross-functional teams
- Communicate project progress, manage stakeholder expectations, and ensure high-quality deliverables are completed on schedule
- Contribute to continuous improvement initiatives and share best practices across the Learning & Development team
Skills
- Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or a related field. Equivalent experience may be considered in lieu of formal education
- Minimum of 3–5 years of professional experience in instructional design, learning experience design, eLearning development, or a related field
- Experience designing instructor-led, virtual, blended, self-paced, and performance support solutions
- Experience partnering with stakeholders across multiple departments and functions
- Experience with learning management systems (LMS), SCORM-compliant content, and authoring tools such as Articulate 360 (Rise and Storyline) or similar software
- Proficiency with video recording and editing, as well as screen capture software such as Camtasia, SnagIt, or similar tools
- Strong project management, communication, facilitation, and stakeholder management skills
- Strong analytical and problem-solving skills with the ability to evaluate learning effectiveness using qualitative and quantitative data
- Ability to travel occasionally to jobsites, company locations, and training events as needed to support learning initiatives, stakeholder collaboration, and project needs
- Master's degree or professional certification preferred
- Construction, manufacturing, industrial, or compliance-based learning experience preferred
- Knowledge of accessibility standards and Universal Design for Learning (UDL) preferred
Benefits
- Remote work option for U.S.-based employees
Company Overview