Note: The job is a remote job and is open to candidates in USA. SCAN is a nonprofit health organization dedicated to improving care for older adults. The Instructional Designer II is responsible for designing, developing, and implementing training programs that enhance employee knowledge and skills, ensuring alignment with company goals and regulatory requirements.
Responsibilities
- Conduct in-depth training needs assessments to identify gaps in knowledge and skills among employees and operations teams. Collaborate with department heads and SMEs to define training requirements and objectives
- Design and develop comprehensive training curricula, including detailed course outlines, lesson plans, and learning objectives. Create a variety of training materials, such as presentations, handouts, videos, and interactive modules, ensuring they are aligned with adult learning principles
- Develop engaging and interactive training content that is accurate, up-to-date, and compliant with Medicare regulations and company policies. Utilize multimedia and technology to enhance the learning experience and make training more accessible
- Proficiently use learning management systems (LMS) and other technology tools to deliver and manage training programs. Stay current with the latest instructional design trends and technologies to continuously improve training methods
- Coordinate the delivery of training programs, including scheduling, logistics, and facilitation. Conduct training sessions, both in-person and online, to ensure consistent and high-quality instruction. Provide guidance and support to junior instructional designers and trainers
- Evaluate the effectiveness of training programs through pre- and post-training assessments, surveys, and feedback. Analyze evaluation results to identify areas for improvement and make data-driven recommendations. Continuously refine and update training materials based on feedback and changing regulatory requirements
- Work closely with cross-functional teams to ensure training programs meet the needs of all stakeholders. Communicate training plans, progress, and outcomes to management and other relevant parties. Facilitate meetings and workshops to gather input and feedback from SMEs and learners
- Actively support the achievement of SCAN’s Vision and Goals
- Other duties as assigned
Skills
- 3-5 years of related experience as an Instructional Designer ideally with a health plan or healthcare organization
- Strong proficiency in instructional design principles and methodologies to create effective and engaging training materials
- Ability to develop a wide range of training content, including multimedia and interactive elements
- Advanced skills in using LMS platforms, authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia), and other e-learning technologies
- Advanced Microsoft Office Skills (Word, Excel, PowerPoint, Access, Outlook, Teams), and Visio is required
- Strong data analysis skills to assess training needs and evaluate program effectiveness
- Ability to manage multiple training projects simultaneously, ensuring timely and high-quality delivery
- Solid understanding of Medicare regulations and compliance requirements to ensure training materials are accurate and compliant
- Associates Degree or equivalent preferred
Benefits
- Work Mode: Mostly Remote
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement
Company Overview