Note: The job is a remote job and is open to candidates in USA. MaryRuth's is a health-conscious company focused on vegan and organic vitamins and supplements. The Instructional Designer & Facilitator designs, develops, and facilitates learning experiences across the organization, partnering with subject matter experts and stakeholders to translate complex information into practical training solutions. The role supports onboarding, product education, Customer Experience, capability development, learning evaluation, project management, and LMS content administration.
Responsibilities
- Design and develop courses, learning paths, microlearning, and other LMS-based learning experiences across formats, including eLearning, ILT, workshops, assessments, job aids, and reference resources
- Partner with SMEs and stakeholders to define objectives, requirements, and outcomes
- Research and translate complex information into clear, accurate, engaging content
- Apply instructional design and adult learning principles to produce polished, branded assets for internal and external partner usage
- Maintain and update content to reflect product, process, and organizational changes
- Deliver and facilitate training programs, workshops, and interactive sessions in live virtual and blended (asynchronous) formats
- Support onboarding and recurring training needs, including seasonal Customer Experience onboarding
- Adapt delivery to different audiences and incorporate feedback to continuously improve
- Identify knowledge gaps and develop appropriate learning solutions
- Evaluate learning experiences using feedback, assessments, and engagement data
- Manage projects from development through launch, balancing timelines and competing priorities
- Uphold high standards of accuracy, clarity, and quality; stay current on emerging tools and AI opportunities
- Build, maintain, and evaluate learning content and paths within the LMS and related systems
- Support basic LMS administration and learner troubleshooting
- Collaborate closely with SMEs, stakeholders, and the Learning Experience team along with independent work
- Support additional initiatives as assigned
- Other responsibilities as assigned
Skills
- Experience in instructional design, training, content development, communications, enablement, or a related field, with a general understanding of adult learning principles and instructional methodologies
- Strong verbal, written, and visual communication skills, with the ability to create and facilitate clear, engaging learning experiences
- Strong research, critical thinking, and organizational skills; ability to learn new topics quickly and manage multiple priorities
- Proficiency with an LMS, Canva, PowerPoint, or similar tools to create polished visual materials
- Comfortable working independently as well as collaborating cross-functionally
- Technically adaptable and willing to learn new systems and tools
- Background in health, wellness, dietary supplements, Customer Experience, or a regulated industry, including familiarity with compliance-driven content, is a plus; willingness to learn is essential
Benefits
- Paid sick time.
- Paid holidays.
- Flexible paid time off.
- Paid volunteer time off.
- Medical, vision, and dental insurance.
- Flexible Spending Account - FSA.
- Company matched (4%) 401k.
- Eligibility for discretionary bonus.
- Employee and immediate-family discounts on all products (upon 60 & 90 days of employment).
- Remote position.
Company Overview