Note: The job is a remote job and is open to candidates in USA. Santa Fe Community College is a Hispanic-serving institution committed to empowering students and strengthening the community through accessible higher education. The Institutional Research Analyst gathers and analyzes institutional performance and student outcome data, prepares reports and visualizations, maintains databases, and provides actionable insights for planning, compliance, accreditation, and policy development. The role collaborates with internal and external stakeholders and may be eligible for fully remote work in New Mexico, Arizona, or Texas.
Responsibilities
- Provides data and reports for internal grant writing, compliance, planning, and research. Prepares reports on student demographics, enrollment statistics, faculty workload, course information, and state funding formula-related data, as well as data sets for Academic Department Program Review. Submits measures for the Accountability in Government Act, all state funding-related outcome measures, and the New Mexico Independent Community Colleges measures
- Researches, extracts, and analyzes data and information to meet the requests of diverse internal and external stakeholders. Interprets, organizes, cleans, and delivers the gathered data and information
- Creates visualization and presentation materials for the President’s Executive Team, college governance councils, and other college groups as appropriate. Works closely with internal and external stakeholders to develop dashboards and other visualization tools for programmatic improvements
- Maintains and manipulates institutional databases for statistical reporting to national, state, and local agencies. Creates and maintains a secure system for organizing, storing, locating, and recording the contents of specific SFCC data files
- Identifies, designs and produces scripts, codes, and software navigation needed for data extraction and delivery
- Engages and collaborates with stakeholders to clarify their needs, define the purpose, discuss results, and determine the type or format of information delivery
- Meets and collaborates with colleagues from the Office of Planning and Institutional Effectiveness (OPIE) and Institutional Research (IR) to solve problems and create solutions
- Supports accreditation and compliance processes by providing necessary data and documentation
- Contributes to the accuracy efforts for maintaining the Planning and Institutional Effectiveness web pages
- Enhances professional development by studying and participating in training sessions for new software, enterprise resource planning (ERP) systems, school systems, and other relevant technologies
- Performs related duties as assigned
Skills
- Associate's degree in Computer Science, Information Management, Statistics, Social Sciences, or a related field
- Five (5) years' experience in institutional research, data collection, analysis, and/or reporting
- OR Bachelor's degree in Computer Science, Information Management, Statistics, Social Sciences, or a related field
- Three (3) years' experience in institutional research, data collection, analysis, and/or reporting
- OR Master's degree in Computer Science, Information Management, Statistics, Social Sciences, or a related field
- One (1) year of experience in institutional research, data collection, analysis, and/or reporting
- Highly developed verbal and written communication skills that demonstrate the ability to present and communicate complex data, methods, technical information, problems and alternative solutions to a broad range of technical and non-technical audiences
- Knowledge of data systems, definitions, and procedures
- Knowledge of statistical and analytical survey instruments, protocols, and procedures
- Skill in the operation of computers and job-related software programs
- Skill in decision-making and problem-solving
- Skill in interpersonal relations and in dealing with the public
- Ability to gather and analyze statistical data
- Ability to apply statistical principles and processes to meet a range of information requirements
- Ability to prioritize, organize, and complete tasks according to plans and deadlines
- Ability to work as part of a team and develop productive working relationships with diverse groups of people
- Experience in community college operations
- Experience using an enterprise resource planning management system
- Experience with survey research development and implementation
- Experience with data reporting software, such as Cognos, Tableau, Power BI, Workday, etc
- Experience with data visualization
Benefits
- This role may be eligible for fully remote work in New Mexico, Arizona, or Texas as determined by the Director of Institutional Research.
- Enhances professional development by studying and participating in training sessions for new software, enterprise resource planning (ERP) systems, school systems, and other relevant technologies.
- SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff.
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