Note: The job is a remote job and is open to candidates in USA. The client is a trusted leader in breast cancer diagnostics and medical technology, providing products and services that support healthcare professionals and improve patient outcomes. The B2B Inside Sales Representative will sell and renew medical equipment service agreements, manage customer relationships and sales opportunities, and contribute to revenue goals through outbound and inbound sales activities.
Responsibilities
• Sell service agreements and solutions for medical equipment to existing and prospective B2B customers
• Focus primarily on renewing existing customer service agreements and preventing service expirations
• Conduct outbound calls and emails to targeted customers and follow up on inbound leads
• Use a consultative sales approach to understand customer needs and explain the value of service offerings
• Manage and maintain sales opportunities and customer activity in Salesforce
• Build and maintain a strong sales pipeline and consistently follow up on opportunities
• Partner with Field Sales, Service, Legal, and other internal teams to move opportunities forward
• Help achieve quarterly and annual sales/revenue goals
• Quickly learn the company’s medical equipment and service offerings
• Identify opportunities to improve sales processes and customer outreach
• Perform other related duties and projects as assigned
Skills
• 3+ years of B2B inside sales experience in a customer-facing sales role
• Strong experience with outbound sales, including making phone calls and proactive customer follow-up
• Must be confident and comfortable speaking with customers by phone and asking for the sale
• Experience with customer renewals, retention, or recurring-revenue sales is a plus
• Demonstrated ability to build relationships, understand customer needs, communicate value, and overcome objections
• Experience working toward sales quotas, revenue targets, KPIs, or other measurable goals
• Strong consultative selling and relationship-building skills
• Must be proactive, persistent, and motivated — this is not a passive sales role
• Ability to quickly learn new products, services, and sales processes and begin contributing with limited ramp-up time
• Strong verbal and written communication skills
• Experience using a CRM system Salesforce to manage leads, opportunities, customer interactions, and follow-up activities
• Strong organization and follow-through, with the ability to manage multiple sales opportunities at the same time
• Comfortable working independently in a remote environment
• Reliable internet and a professional home-office environment
• Full-time Monday–Friday ( Able to attend meetings EST as needed)
• Experience selling service agreements, maintenance contracts, warranties, subscriptions, or similar offerings
• Experience selling healthcare, medical, laboratory, technical, industrial, or other complex products/services
• Experience selling to healthcare organizations, hospitals, clinics, laboratories, or other businesses
• Salesforce experience
• Experience with Agiloft or similar contract-management systems
Benefits
• Medical benefits
• Weekly pay
• Remote work arrangement
• The company will provide the phone system/equipment — you will not be expected to use your personal cell phone.
Company Overview
• TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors. It was founded in 2010, and is headquartered in San Diego, California, USA, with a workforce of 201-500 employees. Its website is https://www.tcwglobal.com.