Note: The job is a remote job and is open to candidates in USA. Voltyx is a company focused on electrical services and customer relationship management. They are seeking a Technical Inside Sales Representative to support revenue growth and customer retention by providing technical sales support and account management for electrical testing and related services.
Responsibilities
- Manage and strengthen relationships with assigned customers, serving as their primary point of contact for service inquiries, quotations, and project opportunities
- Consult with customers to understand operational needs and develop solutions involving testing, commissioning, engineering, maintenance, transformer, and related electrical services
- Prepare accurate estimates and proposals by reviewing requests for proposals (RFPs), specifications, drawings, blueprints, and other project documentation
- Analyze labor, material, equipment, and time requirements to develop competitive pricing, project budgets, and service proposals
- Present proposals and estimates through written and verbal communications, including customer meetings and presentations
- Identify opportunities to expand service offerings within existing customer accounts and support customer retention and revenue growth initiatives
- Coordinate with operations, administrative personnel, field teams, and management to ensure accurate proposals, successful project execution, and timely customer billing
- Maintain and expand knowledge of electrical testing and maintenance services, including high-, medium-, and low-voltage systems, protection and control equipment, transformers, breakers, switchgear, and related apparatus
- Monitor customer needs, market conditions, and service trends to proactively address client requirements and identify opportunities for additional support
- Maintain professional relationships with customers, employees, suppliers, and industry partners while upholding the organization's commitment to safety and operational excellence
- Contribute to team objectives and overall business performance through collaboration, continuous improvement, and effective execution of sales, estimating, and account management responsibilities
Skills
- Experience in technical sales, estimating, account management, or customer support within the electrical services industry
- Knowledge of electrical testing, commissioning, maintenance, engineering, and substation services
- Understanding of electrical apparatus, including transformers, breakers, switchgear, and protection and control systems
- Strong analytical, organizational, and time-management skills
- Excellent verbal, written, and presentation skills
- Advanced proficiency with Microsoft Office applications, particularly Excel
- Experience with budgeting, cost analysis, and profit/loss considerations
- Ability to thrive in a fast-paced environment while maintaining a strong safety-first mindset
Company Overview