Note: The job is a remote job and is open to candidates in USA. Mitel is seeking an Inside Sales Representative to support channel partners and drive revenue growth through proactive sales support, partner engagement, and business development. The role helps partners navigate Mitel products, programs, and processes, identifies sales opportunities, and coordinates with internal teams to support partner success.
Responsibilities
- Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support
- Develop strong working relationships with partners and become a trusted resource for their questions, needs, and business opportunities
- Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions
- Help resolve partner issues by coordinating with the appropriate internal Mitel teams
- Proactively communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners
- Analyze sales data and partner performance metrics to provide insights and recommendations
- Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources
- Proactively reach out to partners to identify opportunities, follow up on leads, and encourage sales activity
- Support partners throughout the sales process, from initial opportunity identification through close
- Help partners identify the right Mitel solutions based on customer requirements
- Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion
- Work closely with internal teams to enhance channel partner satisfaction and streamline processes
Skills
- Bachelors degree, or experience in lieu of education
- Additional 2+years of experience in inside sales, customer service, account management, or a related role
- Strong interest in technology, telecommunications, and channel sales
- Excellent communication and interpersonal skills with the ability to build relationships
- Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and CRM tools (Salesforce experience is a plus)
- Self-motivated, eager to learn, and able to work independently and in a team environment
- Strong organizational skills and attention to detail
- At this time, we are not offering sponsorship for US work authorization for any new job applicants
- Salesforce experience is a plus
Benefits
- Affordable Medical, Dental, Vision, Life and Disability Insurance (benefits may vary based on full-time or part-time employee status)
- Matching 401(k) plan (benefits may vary based on full-time or part-time employee status)
- Paid time off (holiday, vacation and sick) (benefits may vary based on full-time or part-time employee status)
- Employee Assistance Program (benefits may vary based on full-time or part-time employee status)
- Reward and Recognition Programs (benefits may vary based on full-time or part-time employee status)
- Remote work in North Carolina or South Carolina
Company Overview