Note: The job is a remote job and is open to candidates in USA. iiM GmbH is hiring an Inside Sales Representative to support existing customers and develop new business. The role manages quotations, inquiries, orders, customer relationships, CRM data, and sales initiatives in collaboration with cross-functional teams.
Responsibilities
- Support and advise existing customers while assisting with new business development
- Prepare and follow up on quotations and qualify sales opportunities
- Handle customer inquiries and process orders accurately and efficiently
- Build and maintain strong customer relationships
- Collaborate closely with Sales, Applications, R&D, Manufacturing, and Finance teams
- Maintain customer and sales data in the CRM system
- Support sales initiatives aimed at increasing revenue and customer satisfaction
Skills
- Equivalent combination of education and professional experience will be considered
- Experience using Salesforce CRM (required or strong asset)
- Familiarity with ERP systems and sales tools
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to analyze data and generate reports related to sales performance
- Customer-focused mindset
- Attention to detail and data accuracy
- Strong time management and multitasking abilities
- Collaborative team player
- Proactive and results-driven approach
- Bachelor's degree in Business, Marketing, Engineering, or a related field preferred
Benefits
- Comprehensive health, dental, and vision insurance.
- Paid Time Off including Holidays, Vacation and Personal/Sick days
- Retirement savings plan with company match.
- Opportunities for professional development and continuous learning.
- Flexible work hours and a collaborative work environment.
- Hybrid/remote work for the West Coast- USA/Canada region.
Company Overview