Note: The job is a remote job and is open to candidates in USA. Arrow Electronics is hiring an Inside Sales Representative to manage customer account relationships and drive sales of value-added solutions. The role supports quoting, order fulfillment, customer service, and coordination between customers, suppliers, and internal teams.
Responsibilities
- Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow
- Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information
- Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions
- As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases
Skills
- Microsoft Suite and Intermediate Excel experience (VLOOKUPS, Pivot Tables, etc.) is required
- Excellent written and verbal communication skills, with the ability to effectively convey information, build relationships, and collaborate with customers, stakeholders, and cross-functional teams at all levels of the organization
- Strong multitasking and organizational skills, with the ability to effectively manage multiple priorities, customer requests, and deadlines in a fast-paced environment while maintaining accuracy and attention to detail
- Works independently; receives minimal guidance
- Identifies and resolves key issues and patterns from partial/conflicting data
- Takes a broad perspective to problems and spots new, less obvious solutions
- Salesforce and Oracle experience preferred
- 1+ years of sales experience preferred
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- Oregon residents: fully remote work
- Denver residents: hybrid schedule of 3 days in the office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home
- 40% commission
Company Overview
Company H1B Sponsorship