Note: The job is a remote job and is open to candidates in USA. Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. The Inside Sales Representative will support sales strategies, manage bid funnel activities, and enhance customer experience by acting as a liaison between sales leadership and internal functions.
Responsibilities
- Support execution of sales strategies and growth priorities
- Partner with field sales and sales leadership to advance key initiatives and revenue goals
- Assess engineering or civil drawings to identify sales opportunities to sell the package
- Apply product knowledge to coordinate design and quoting outputs from internal services
- Manage bid funnel activities, including tracking, prioritization, and follow-up
- Monitor competitive dynamics and market share trends to inform sales strategy
- Collaborate with marketing to leverage leads and conversion opportunities
- Support customer retention by providing responsive and consultative service
- Assist with pricing strategies, program support, and design coordination
- Act as a point of escalation for sales-related issues, ensuring timely resolution through coordination with order management and other internal teams
- Maintain data integrity and reporting accuracy within CRM (Salesforce) and other sales systems
- Drive adoption of sales processes, tools, and technologies to enhance team performance
- Identify opportunities for process improvement across sales operations
- Serve as a conduit between the sales organization and internal support teams
- Support distribution programs and align with operations, marketing, and finance on sales initiatives
- Provide insights and recommendations to sales leadership based on trends, escalations, and customer needs
Skills
- 3+ years of sales, inside sales, or sales support experience in a B2B environment
- Experience in sales operations, strategy, or enablement roles
- Familiarity with CRM systems, especially Salesforce
- Strong communication and relationship-building skills
- Excellent communication and interpersonal skills with a customer-first mindset
- Demonstrated ability to collaborate across functions and resolve issues with diplomacy
- Strong analytical skills with the ability to track and interpret competitive and market data
- Proficiency in Salesforce or comparable CRM systems; comfort with reporting and data management
- Strong organizational skills with attention to detail and follow-through; process oriented
- Proven ability to manage multiple priorities and flex responsibilities based on organizational needs
- Comfortable working in a fast-paced, cross-functional environment
- Bachelor's degree in Business, Marketing, Sales, or related field preferred; equivalent experience considered
- Background in customer service or account management is a plus
Benefits
- Medical and prescription drug plans
- Telemedicine (with medical plan)
- High-Deductible Health Plan (HDHP) and Health Savings Account (HSA)
- Dental and vision plans
- Virtual physical therapy
- An employee assistance program (EAP)
- Voluntary accident, critical illness, and hospital indemnification programs
- Retirement 401k program with company match
- An employee stock purchase plan (voluntary)
- Financial wellness planning
- Paid parental leave
- Flexible spending accounts (FSA) for child care and health care
- Short-term and long-term disability
- Basic life insurance
- Accidental death and dismemberment (AD&D)
- Adoption financial reimbursement
- Tuition reimbursement
- Voluntary life insurance (for employees, spouses, and children)
- Voluntary identity theft and fraud protection
- 100% paid by ADS
Company Overview