Note: The job is a remote job and is open to candidates in USA. SUNPAN is a global furniture brand specializing in high-quality, trend-forward furnishings for commercial and residential spaces. The Inside Sales Representative will drive B2B sales growth, manage trade client relationships, convert leads, support showroom and trade show operations, and improve sales and order-processing performance.
Responsibilities
- Consistently hit and exceed monthly sales targets through proactive account outreach, account management, and strategic upselling across new and existing assigned customers in United Sates territories
- Systematically follow up on trade show and marketing leads, maintaining a clear benchmark target of converting at least 20% of qualified leads into orders
- Identify and nurture prospective accounts through phone, email, and targeted outreach, occasionally conducting strategic in-person visits with sales leadership approval
- Partner closely with Senior Sales Leadership and management to align on quarterly revenue targets, product launches, and high-value client opportunities
- Serve as a trusted advisor to interior designers, retailers, and commercial buyers—delivering rapid, solution-oriented service across email, phone, and in-person touchpoints
- Welcome trade clients into our showroom, providing curated product tours, design guidance, and seamless order processing
- Maintain an exceptional responsiveness standard, resolving client inquiries, order statuses, and delivery solutions promptly by the end of each business day
- Represent the brand at up to 5 major U.S. trade shows annually, acting as a key brand ambassador to engage prospective buyers and close on-site orders
- Deliver detailed post-event reports summarizing lead sources, order volume, and conversion metrics. Prepare monthly performance updates tracking promotional campaigns and sales funnel progress
- Continually identify ways to refine order processing workflows, reducing turnaround times, and elevating the overall customer journey
- Uphold the highest level of ethics, product mastery, and professional integrity in every vendor, client, and team interaction
Skills
- 1-3 years of hands-on sales experience, ideally within B2B home furnishings, interior design, or commercial trade sales
- A sharp eye for design, modern furniture trends, and high-end interiors to effectively consult with professional buyers and designers
- Results-oriented mindset with a proven track record of managing pipelines, handling objections, and achieving sales targets
- Polished, articulate, and professional verbal/written communication skills with strong telephone and email etiquette
- Exceptional time-management skills; capable of prioritizing high-volume tasks accurately in a fast-moving wholesale environment
- Fluent in Microsoft Office Suite (Excel, Word, Outlook)
- Hands-on experience with SAP or major enterprise ERP systems is considered a strong asset
Benefits
- Generous Paid Time Off – Vacation & sick days
- Comprehensive Health Benefits
- Exclusive Employee Discounts – Save on products you love
- Team Building & Social Events – Because we believe in growing together
Company Overview