Note: The job is a remote job and is open to candidates in USA. Cadence is a technology company that hires leaders and innovators to make an impact. They are seeking a Contract Renewals Representative to manage the renewal of Cadence Systems software contracts, focusing on maximizing customer retention and driving growth through proactive engagement with customers.
Responsibilities
- Drive renewals for Cadence Systems software across assigned accounts in North America
- Partner with Sales AXs and Order Management to manage renewal opportunities and maintain accurate forecasting
- Proactively contact customers to secure renewals, identify upsell opportunities, and address product-related needs
- Maintain complete and accurate account data, forecasts, quotes, and activity records in Salesforce.com
- Monitor order processing flow and resolve issues to ensure timely completion
- Track and report on non-renewals, pending renewals, and cancellations, including reasons for churn
- Promote new product releases and solutions to existing customers to support growth objectives
- Meet or exceed quarterly bookings targets while delivering reliable forecasts
- Provide inside sales support to Sales Directors and AXs for named accounts and territories
- Manage assigned renewal maintenance portfolio across multiple Cadence products, including structural analysis, CFD, and other CAE workflows
- Monitor KPIs and maintain tracking reports for renewal performance
Skills
- Strong communication skills and ability to build long-term customer relationships
- Proficiency with Office and Excel
- Self-motivated, problem-solving mindset, and ability to work independently
- Strong organizational skills and ability to manage multiple priorities
- Experience in inside sales or contract renewals, preferably in software solutions
- Familiarity with quote-to-order processes and back-end order flow management
- Basic understanding of Cadence Systems technologies to engage in technical-level discussions with users
- Proficiency with Salesforce.com, CPQ quoting tools
Company Overview
Company H1B Sponsorship