Note: The job is a remote job and is open to candidates in USA. NexGen Virtual Workplace is hiring an Inside Sales Manager to build, lead, and scale inside sales operations focused on SMBs and its partner program. The role combines hands-on selling—including prospecting, discovery, demos, and closing—with recruiting, coaching, and developing a sales team.
Responsibilities
- Own new ARR/MRR growth across SMB accounts, outbound channels, and inbound leads, including our partner program
- Run the full sales cycle: discovery calls, product demonstrations, contract negotiation, and closing
- Build repeatable prospecting sequences across cold calls, email, LinkedIn, and referral networks
- Engage SMB CEOs, COOs, and other leaders to solve remote work engagement challenges
- Create the sales playbook: scripts, email cadences, qualification frameworks, and objection guides
- Prove the sales capability, then hire, onboard, and mentor BDRs and SDRs; run weekly call reviews and pipeline audits
- Establish transparent quotas, daily activity standards, and continuous learning cadences
- Maintain accurate pipeline forecasting and deal progression in Zoho CRM
- Partner with Customer Success to ensure strong onboarding, early adoption, and low early churn
- Define SMB Ideal Customer Profiles and qualification standards, and refine messaging based on conversion data
- Present forward-looking growth plans to leadership
Skills
- 5+ years of B2B SaaS inside sales or business development experience with a proven track record of meeting quota
- 2–3+ years of leadership experience mentoring, coaching, or leading sales team members
- Full-cycle sales mastery, from cold prospecting through contract execution
- Proficiency in Microsoft Office and CRM software such as Zoho CRM
- Strong communication skills: verbal, written, and virtual presentations and demos via collaboration tools
- Exceptional discovery, consultative selling, negotiation, and active listening skills
- Ability to build and document repeatable sales processes, scripts, and coaching cadences
- Data-driven approach to forecasting, pipeline management, and team performance metrics
- High self-motivation and organizational skill in a 100% remote environment
- Able to work under pressure, think clearly in challenging situations, and operate effectively with minimal supervision
- Track record of building outbound sales processes and teams from scratch (zero-to-one growth)
- Hands-on expertise with Zoho CRM or equivalent sales platforms
- Highly analytical problem-solver who applies innovative thinking to messaging, targeting, and conversion
- Background selling SaaS to SMB decision-makers and contact center operators
- Experience with CCaaS, UCaaS, collaboration, or workforce technology
Benefits
- Commission
- Performance bonus
- 100% remote work
Company Overview