Note: The job is a remote job and is open to candidates in USA. Melone Hatley, P.C. is a fast-growing family and estate planning law firm serving clients across multiple states and focused on compassionate, high-quality legal services. The Inside Sales - Client Service Coordinator will convert inbound leads into new business opportunities, identify prospective client needs, meet sales goals, collaborate with internal teams, and maintain accurate CRM records while delivering an exceptional client experience.
Responsibilities
- Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails
- Use active listening and effective interviewing techniques to identify and understand client needs
- Achieve and exceed sales closure goals on a quarterly basis
- Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures
- Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions
Skills
- Minimum of 1 year of proven experience in inside sales, required
- Proven track record of exceeding sales goals and targets
- Strong phone presence, with the ability to make numerous phone calls per day
- Proficiency in Microsoft Office (Teams, Word)
- Experience with Customer Relationship Management (CRM) tools such as HubSpot
- Excellent verbal and written communication skills
- Strong active listening, problem-solving and presentation abilities
- Ability to manage multiple priorities and work efficiently under deadlines
- Some college education, preferred
Benefits
- Monthly and quarterly incentives
- 100% Employer Paid Medical Benefits for Employees and Dependents
- Dental, Vision, and Life Insurance
- 401 (k) Matching
- Paid Time Off and Holiday Pay
- Remote work options available
Company Overview