Note: The job is a remote job and is open to candidates in USA. PeopleSERVE, Inc. is seeking a talented Infrastructure Reliability Operations engineer to join their Compute Operations team. The role involves collaborating with technology professionals to ensure the stability and security of the environment while promoting automation and DevOps practices.
Responsibilities
- Manage and coordinate Linux, Unix, and Windows operating systems
- Oversee hypervisors and hardware infrastructure
- Ensure security compliance and execute patching activities
- Maintain environment stability and support critical server operations
- Participate in incident management and change execution
- Contribute to operational KPIs , metrics & observability
- Drive automation initiatives and promote DevOps/EngOps work
- Collaborate with global teams and vendors to resolve issues and implement solutions
- Identify process improvements to improve operational stability
- Communicate effectively with engineering, operations leaders, and partners
Skills
- 5+ years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
- Strong knowledge of Linux (Redhat Linux 7, 8, and 9)
- Disk storage management expertise
- Experience with virtualization technologies (preferably OLVM)
- On-call coverage and incident management experience
- Troubleshooting skills for OS, hardware, and storage issues
- Shell scripting and Python proficiency
- Experience working with enterprise-level customers and application teams
- Proven experience in server operations and infrastructure teams
- Expertise in managing high-severity incident calls
- Strong understanding of Agile methodology and IT Service Management
- Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMware, OpenStack, Client, Dell, IBM AIX server hardware
- Ability to identify gaps and drive process improvements
- Collaboration with vendors (Redhat, Client, Dell, IBM AIX) for root cause analysis and solution implementation
- Passion for automation, self-service, and self-healing infrastructure
- Excellent communication and relationship-building skills
- Experience crafting and maintaining logging, monitoring, and alerting capabilities using Observability tools
- Coding experience using AI is a plus
- Windows, VMware, and OLVM (Oracle Linux Virtualization Manager) experience is highly desirable
- Knowledge of storage subsystems and SAN/NAS/CAS infrastructure is a significant plus
Company Overview
Company H1B Sponsorship