HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.
Job Title: Remote Inbound Sales Development Representative (Inbound SDR) (100% Work From Home)
Location:
Remote from Latin America
Position Type:
Full-time
Salary:
$1,500 - $2,000 USD per month base, depending on experience (plus commission)
Schedule: Monday – Friday, 8:00 AM – 6:00 PM US Central Time / CT.
About the Client
Our Client is a fast-growing small-business coaching and consulting firm dedicated to transforming trade contractors (plumbers, HVAC technicians, electricians, remodelers, and specialty trade owners) across the United States into highly profitable, scalable enterprises. Operating with a vision to become the premier small-business consulting firm in North America, our client supports over 130–150 trade businesses weekly, driving an average annual client growth rate of 62%. Driven by a systems-based, growth-oriented culture, our client combines documented sales frameworks with transparent, authentic client communication to empower trade business owners.
About the Role
Our Client is seeking a conversationally flexible, highly responsive
Inbound SDR
to manage the front-end sales pipeline. Acting as the primary point of contact for warm inbound leads, this professional will contact prospective contractor clients within 60 seconds of inquiry, conduct 20- to 30-minute discovery "Game Plan" calls, identify operational bottlenecks, and qualify trade owners for executive "Growth Plan" sales presentations.
Key Responsibilities
Speed-to-Lead & Inbound Pipeline Management
Contacts newly submitted inbound leads within 60 seconds of submission to maximize engagement and conversion.
Executes multi-touch follow-up cadences (calls, SMS, emails—minimum 5 touches per lead) to engage non-responsive prospects.
Manages lead reactivation campaigns within the central database to re-engage past prospects.
Discovery Calls & Sales Appointment Qualification
Conducts 20- to 30-minute structured "Game Plan" discovery calls with blue-collar trade business owners, actively listening to uncover operational challenges and business goals.
Evaluates prospective clients against qualification criteria, building trust and positioning executive "Growth Plan" presentations as the logical next step.
Books qualified contractors directly onto the sales leadership calendar, ensuring prospects understand their scheduled time and show up prepared.
Manages proactive re-engagement and rescheduling workflows for appointment no-shows and cancellations.
CRM Administration & Daily Reporting
Maintains pristine CRM hygiene within
GoHighLevel
(dialer, calendars, contact records, and discovery notes).
Submits concise daily activity summaries to sales leadership, tracking call volume, discovery holds, and booked presentations.
Adheres strictly to established sales cadences and call scripts while adapting conversationally to solve prospect objections in real time.
Qualifications, Skills, and Key Competencies
Required Qualifications
Outbound/Inbound Phone Experience:
Proven track record making inbound/outbound phone calls and conducting discovery or appointment-setting conversations with US-based business owners or consumers.
Exceptional English Communication:
Native or near-native spoken English proficiency featuring a confident, natural, and clear phone manner tailored for trade business owners.
Conversational Agility & Emotional Intelligence:
Ability to think critically on phone calls, address concerns empathetically, and adapt beyond rigid script reading.
CRM & Tech Proficiency:
Hands-on experience navigating CRM systems, web dialers, and automated calendar platforms (
GoHighLevel
experience strongly preferred).
High-Volume Drive & Resilience:
Comfortable managing high daily call volume, multi-touch follow-up sequences, and persistent lead outreach without losing enthusiasm.
Schedule Alignment:
Full availability to work standard US Central business hours (Monday – Friday, 8:00 AM – 6:00 PM CT) with instant responsiveness to incoming leads.
Remote Infrastructure:
Dedicated, quiet home workspace equipped with a high-performance computer, professional headset, and high-speed internet.
Preferred Qualifications
Direct prior experience in outbound/inbound sales for home services, commercial construction, trade contracting, or business consulting.
Geographical placement in Colombia, Mexico, or time zones providing complete coverage for US Central business hours.
Benefits
Competitive Earning Potential:
$1,500 – $2,000 USD/month base salary + lucrative commission incentives ($50 per held presentation)
Proven Systems & Training:
Full access to documented scripts, call recordings, established follow-up cadences, and continuous sales coaching.
High-Growth Culture:
Clear alignment with a rapidly expanding, mission-driven organization supporting small-business owners.
100% Remote Infrastructure:
Execute front-end sales operations remotely from anywhere in Latin America.