Note: The job is a remote job and is open to candidates in USA. Techknowledge Group is a white-glove HCM and payroll consulting firm that provides strategic support across system selection, implementation, optimization, managed services, and data migration. The Implementation & Optimization Consultant will lead full-cycle HCM/payroll implementations, including data migration, configuration, training, and change management, while managing ongoing optimization and long-term client relationships.
Responsibilities
- Lead full-cycle HCM/payroll system implementations for new TKG clients, from kickoff through go-live and post-launch support
- Build and manage detailed, transparent project plans, timelines, and milestones, and keep clients and internal stakeholders aligned throughout
- Validate, clean, and migrate client payroll, HR, and historical data into the new platform, ensuring accuracy and integrity
- Configure HCM/payroll system settings (pay groups, earnings/deductions, workflows, tax setup, reporting) to match each client's requirements
- Train client administrators and end users on the new system and drive adoption through structured change management
- Own ongoing optimization for existing clients: proactively review system configuration, workflows, and reports to find efficiency and compliance improvements as their business changes
- Stay current on platform updates, new features, and releases from HCM/payroll vendors, and recommend/implement changes that keep clients' systems running at their best
- Serve as a client's day-to-day point of contact — during both the initial implementation and the long-term optimization relationship that follows — translating technical detail into clear, practical guidance
- Partner with TKG's managed payroll/HR and concierge teams to ensure a seamless handoff after go-live and continuity of support afterward
- Identify and troubleshoot data or configuration issues, escalating to vendor partners when needed
Skills
- Working familiarity with one or more major HCM/payroll platforms (e.g., Paylocity, Paycor, Paycom, Rippling, or similar)
- Strong project management skills, with the ability to balance new implementations and ongoing client optimization work at the same time
- Excellent attention to detail, especially around payroll data accuracy, tax setup, and compliance
- Clear, confident written and verbal communication — you can explain technical concepts to non-technical stakeholders
- A consultative, client-first mindset with genuine interest in long-term client relationships, not just closing out a one-time project
- A continuous-improvement mentality — you naturally look for ways to make an already-live system work better
- Comfort working independently in a fully remote environment
- Proficiency with standard business tools (Microsoft 365, Excel/spreadsheets)
- 3–5+ years of experience in payroll, HR, or HCM — ideally including hands-on implementation, configuration, migration, or system optimization work
- Proficiency with standard business tools (Microsoft 365, Excel/spreadsheets); experience with QuickBooks or similar accounting platforms is a plus
- Payroll or HR certification (e.g., CPP, FPC, PHR/SHRM-CP)
Benefits
- Fully remote role with a flexible, supportive team culture.
- Opportunity to grow with a specialized firm at the center of the HCM and payroll consulting space.
Company Overview