Note: The job is a remote job and is open to candidates in USA. Southern Illinois Healthcare is seeking a Human Resources Representative to provide administrative support to the HR department, assist with payroll processing, and deliver high-quality customer service to employees. The role supports managers, physicians, staff, and new hires with onboarding, benefits, policies, personnel records, HRIS audits, and confidential employee matters.
Responsibilities
- Perform customer service functions by answering employee requests and questions
- Serves as a resource to managers, physicians, and staff
- Assists and provides direction with the new hire process for managers and new hire candidates
- Assists employees with enrollment, termination, claiming of benefits and completing all necessary forms
- Provide assistance and research support to HR, manager, and employees on benefits, policies, and procedures
- Maintains confidentiality concerning personnel actions, legal issues, terminations, organizational plans, and acquisitions
- Conduct audits to ensure accuracy with the HRIS system, consistent enforcement of policies and procedures, and then provides recommendations to Human Resources Leaders
- Schedule staff meetings and conferences by reserving facilities at local hotels and/or restaurants
- Create new employee personnel files and scan papers and documents into appropriate employee files
- Assist with or prepare correspondence
Skills
- Bachelor's degree in Healthcare Management, Human Resources Management, or related field required or a minimum of 5 years of Human Resources experiences
- Thorough knowledge of HR and current industry trends
- Strong operational understanding of employment law, HR policies, and its impact on employee experience
- Strong written and verbal communication skills and the ability to communicate with all levels in the organization
- Strong customer service skills
- Excellent judgment and discretion required in handling highly sensitive, privileged, confidential and/or non-public information in an appropriate manner
- Advanced proficiency in MS Office with an emphasis in Excel and Power-Point
- PHR or SHRM-CP preferred
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