Note: The job is a remote job and is open to candidates in USA. Petfolk is reshaping veterinary care by blending high-quality medicine with a welcoming experience for pets and their families. The HR Generalist will manage core human resources processes across the employee lifecycle, focusing on compliance, onboarding, and HRIS management.
Responsibilities
- Leave Management: Administer FMLA and other leave of absence (LOA) requests, including reviewing documentation, tracking eligibility and timelines, and ensuring accurate communication and recordkeeping
- HRIS & Data Integrity: Maintain and audit HRIS employee records, including job changes, compensation updates, terminations, and routine data integrity reviews
- Workers' Compensation: Support workers' compensation administration by providing administrative support on claims, maintaining documentation, and tracking outcomes
- Unemployment & Post-Employment Claims: Manage administrative aspects of unemployment and other post-employment claims, including preparing responses to state agencies and maintaining required records
- Compliance Reporting: Prepare and review compliance-related reports, audits, and documentation to support federal, state, and local employment requirements
- Employee & Manager Support: Respond to employee and manager questions related to HR policies, processes, and systems; escalate issues that require higher-level review or interpretation to Human Resources Business Partners
- Cross-Functional Partnership: Partner with HR leadership and cross-functional teams to support consistent application of HR practices and work on various HR projects and initiatives
Skills
- 3+ years of progressive human resources experience, ideally in a generalist or HR operations role, with solid working knowledge of HR practices and employment compliance
- Hands-on background administering leaves of absence, workers' compensation, and unemployment claims, along with other employment-related processes
- Comfortable maintaining employee data and processing employment changes within an HRIS platform
- A track record preparing HR reports, reviewing data for accuracy, and supporting compliance audits and regulatory reporting
- Strong attention to detail, with the ability to handle confidential information and apply policies consistently and with sound judgment
- Solid time management skills and the ability to juggle competing deadlines without losing track of details
- Clear, professional written and verbal communication, with good instincts for when to handle something directly versus escalate
- Ability to work independently while staying aligned with HR leadership and cross-functional business partners
- Proficiency with HRIS platforms and Google Office Suite or similar tools
- Working knowledge of federal, state, and local employment laws
- Rippling experience is a plus
- Associate's or Bachelor's degree in HR, Business Administration, or a related field preferred; equivalent experience considered
- Multi-state workforce experience is a plus
Benefits
- This position requires minimal travel (up to 10%) to our other HQ locations or pet care centers for in-person meetings
- Medical, dental, and vision benefits
- Open PTO + Paid Parental Leave
Company Overview