Note: The job is a remote job and is open to candidates in USA. Target is focused on helping families discover the joy of everyday life through its values and culture. The Human Resources Expert supports recruiting, staffing, training, scheduling, pay practices, compliance, team member engagement, and guest service while helping create a positive and inclusive workplace.
Responsibilities
- Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
- Greet:
- 10ft: be friendly – smile, make eye contact, or wave
- 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences
- Lead focused recruiting efforts to help store leaders find and hire candidates
- Support team member and leader training needs and be an advocate for continuous learning
- Be an expert resource for scheduling systems and pay practices
- Be approachable and available by listening to team members and collaborate with appropriate leaders to take action as needed
- Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption
- Support your leader in following company compliance policies that mitigate risk to the team member experience
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
- All other duties based on business needs
Skills
- * Understanding federal, state and local employment laws
- * Using basic Microsoft Office Suite computer and workforce management programs
- * Effectively using scheduling software
- * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
- * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
- * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
- * Welcoming and helpful attitude toward all guests and other team members
- * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- * Effective communication skills
- * Work both independently and with a team
- * Resolve guest questions quickly on the spot
- * Attention to detail and follow multi-step processes
- * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- * Accurately handle cash register operations as needed
- * Frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds, without additional assistance from others
- * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc
- * Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
- * Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
Company Overview