Note: The job is a remote job and is open to candidates in USA. CincyConnect Services supports customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. The Human Resources Coordinator maintains employee and candidate records, coordinates interviews and onboarding, tracks people-related tasks, protects confidential information, and documents status and next actions.
Responsibilities
- Track human-focused, resources-focused, coordination-owned by helping the team maintain employee or candidate records; this action must remain traceable within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This checkpoint is applied within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This action belongs to the human-focused, resources-focused, coordination-owned role profile
- Document human-focused, resources-focused, coordination-owned by helping the team coordinate interviews, onboarding, or HR follow-up; this action must remain traceable within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This checkpoint is applied within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This action belongs to the human-focused, resources-focused, coordination-owned role profile
- Maintain human-focused, resources-focused, coordination-owned by helping the team track deadlines and open people-related tasks; this action must remain traceable within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This checkpoint is applied within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This action belongs to the human-focused, resources-focused, coordination-owned role profile
- Review human-focused, resources-focused, coordination-owned by helping the team protect confidential information; this action must remain traceable within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This checkpoint is applied within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This action belongs to the human-focused, resources-focused, coordination-owned role profile
- Coordinate human-focused, resources-focused, coordination-owned by helping the team document status and next actions clearly; this action must remain traceable within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This checkpoint is applied within customer-support outsourcing across phone, email, chat, social channels, help desk, quality, and service operations. This action belongs to the human-focused, resources-focused, coordination-owned role profile
Benefits
- 100% remote within the United States
Company Overview