Note: The job is a remote job and is open to candidates in USA. Maximus is a company focused on enhancing the performance and readiness of Special Operations Forces through integrated human performance programs. They are seeking a Human Resources Concierge Director who will serve as the primary contact for candidates and family members, ensuring exceptional support and alignment with the company's brand promise. The role involves partnering with business leaders to develop HR strategies, leading a team of HR professionals, and managing various HR processes to enhance employee experience and compliance.
Responsibilities
- Partner with senior business leaders and executives to define and execute HR strategies that align with business goals, driving organizational performance and operational effectiveness
- Provide thought leadership on key HR initiatives, advising leadership on best practices related to workforce planning, organizational design, and leadership development
- Leverage data to guide talent and performance decisions, enhancing the organization’s ability to attract, develop, and retain top talent
- Foster a collaborative, high-impact HR team culture focused on delivering results and supporting the business’s strategic goals
- Continuously evaluate and improve HR programs, policies, and practices to ensure they meet the evolving needs of the business and comply with legal and regulatory requirements
- Align with key HR stakeholder leaders to assess intersectionality of initiatives, address current and/or anticipated challenges, and maintain transparency
- Serve as a trusted advisor, influencing business decisions through a deep understanding of business operations, industry trends, and HR analytics, while also advising on complex business issues
- Lead and develop a team of HR professionals, setting clear expectations, providing coaching, and ensuring the team is aligned with business goals and equipped to execute HR initiatives effectively
- Provide a single point of contact team, greet and assist candidates and family members with HR inquiries, providing accurate guidance on leave options, eligibility, career opportunities, talent acquisition processes, job requirements, and other HR policies
- Offer “white glove” support using HR systems, mobile apps, and other self-service tools to help team members manage their HR needs independently if they choose
- Manage the onboarding process, including orientation, documentation, and integration into the team
- Support the recruitment process, including candidate follow-up, scheduling interviews, and coordinating with hiring managers
- Assist with leave requests, approvals, and policy explanations
- Support HR-related events and team engagement activities
- Identify and suggest improvements to HR processes to enhance efficiency and employee experience
- Ensure all HR practices comply with relevant laws and regulations
- Maintain an organized workspace, manage personnel records, and handle data entry
Skills
- Active secret clearance at minimum
- Bachelor's degree in relevant field of study
- 10+ years of relevant professional experience
- Minimum of Bachelor's degree in Human Resource Management
- 7+ years of HR Leadership with global presence
- Experience with HR systems and self-service tools
- Strong communication skills
- Strong time management skills
- Strong client interaction skills
- Ability to multitask and prioritize
- Proficiency with Microsoft Outlook
- Experience with recruitment systems and applications support
- Masters Degree
- Tampa, FL area preferred
Benefits
- Health insurance coverage
- Life and disability insurance
- A retirement savings plan
- Paid holidays and paid time off
- Short- and long-term incentives
- Program-specific awards
- Reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment
Company Overview