Note: The job is a remote job and is open to candidates in USA. QC Servion is a centralized services organization providing human resources, change management, program management, sales and marketing, safety, administration, legal, and accounting support across the QC Ecosystem. The Human Resources Business Partner will advise Shared Services leaders, align people strategies with business objectives, and deliver operational and strategic HR support across talent management, workforce planning, employee relations, organizational development, compliance, and employee engagement.
Responsibilities
- Serve as the primary HR point of contact for assigned departments, providing guidance and solutions on people-related matters
- Support managers in implementing performance improvement plans and documenting employee relations matters
- Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual
- Maintain compliance with employment laws, regulations, and internal policies
- Ensure employment documentation and records are accurate, secure, and audit-ready
- Recommend and implement process improvements that leverage automation and emerging technologies
- Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives
- Provide consultative guidance on organizational design, talent planning, and leadership development
- Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods
- Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes
- Work cross-functionally with internal partners to resolve HR matters and challenges
- Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth
- Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions
- Collaborate with Learning & Development to create targeted training and leadership programs
- Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization
- Performs other related duties as assigned
Skills
- Demonstrated ability to translate business objectives into HR strategies and deliver measurable results
- Knowledge of impactful human resource processes and best practices
- Strong analytical skills, with the ability to interpret data and provide actionable insights
- Exceptional interpersonal and communication skills, with the ability to influence at all levels
- Skilled in building trust, managing sensitive situations, and maintaining confidentiality
- Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs
- Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization
- Ability to work successfully in a remote, high-accountability environment with competing priorities
- Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
- Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness
- A Bachelor's degree or equivalent years of relevant Human Resources experience
- 5+ years of proven experience in a Human Resources Business Partner role with direct support to corporate functions or shared services business units
- Frequently required to remain in a stationary position
- Frequently moving through home office
- May occasionally lift up to 20 pounds
- Up to 5%, this may include travel to any or all 50 US states
- A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus
Benefits
- Remote - work virtually from anywhere in the United States
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
Company Overview