Note: The job is a remote job and is open to candidates in USA. WellSense Health Plan is a nonprofit regional health insurance company serving members through Medicare, Individual and Family, and Medicaid plans. The HR Program Manager will oversee cross-functional HR programs, projects, partnerships, and initiatives with WellSense and Boston Medical Center, driving measurable outcomes, process improvements, compliance, and effective program implementation.
Responsibilities
- Design, implement, and lead various HR programs and projects that support the organization’s strategic objectives at WellSense and BMC
- Lead HR process optimization and develop/document guidelines to streamline efficiencies and maintain consistency, where applicable
- Develop clear detailed action plans and monitor progress. Recommend real-time changes and enhancements that drive toward outputs that meet or exceed expected outcomes
- Work closely with internal WellSense and BMC HR and Compliance cross-functional teams to identify program requirements and develop effective solutions for adherence
- Collaborate closely with HR leadership, business partners, and cross-functional leaders to identify pain points, gather requirements, and develop solutions that align with BMC’s and the organization’s objectives
- Ensure that all employee information in HRIS is submitted timely and accurately
- Closely partner with Compliance team to ensure that all HR components of WellSense’s Medicaid and Medicare contracts are managed and adhered to
- Manage/track key deliverables to include process maps and gap analysis, best practice recommendations, draft policy updates, redesign, and automated processes
- Establish metrics and datasets to monitor and evaluate the effectiveness of all HR programs and projects
- Develop evaluation mechanisms to ensure programs are effective and meet the needs of the leaders and employees
- Ensure all HR programs comply with applicable laws, regulations, and company policies
Skills
- Bachelor's Degree in a related field or an equivalent combination of education and experience required
- Minimum of (5) five years of business experience operating in program management capacity
- Preferably in a related field of Human Resources
- Strategic thinker and detail oriented
- Strong project and program management skills, including planning & organization
- Independent, well-organized, self-starter
- Creativity and imagination in developing effective engagement initiatives and strategies
- Proficiency and strong command with the Microsoft Office Suite, i.e., Word, Excel, Power Point
- Excellent communication, both written and verbal
- Strong interpersonal and relationship building skills
- Ability to work effectively with all levels of the organization
- Ability to set priorities, manage multiple tasks simultaneously and adapt efficiently to change in an extremely fast paced environment
- Strong ability to define, track, and interpret KPIs and performance metrics to assess initiative progress and impact
- Familiarity with financial concepts such as ROI, cost benefit analysis, and value realization for strategic initiatives
- Structured problem-solving skills and comfort operating in ambiguity while driving clarity and execution discipline
- Regular and reliable attendance is an essential function of the position
- Work is normally performed in a remote office work environment
- No or limited physical effort required. No or limited exposure to physical risk
- Change management experience
- Experience in the health care or managed care industry preferred
- SHRM-CP preferred
Benefits
- Full-time remote work
- Medical, dental, vision, and pharmacy benefits
- Merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- Paid time off
- Career advancement opportunities
- Resources to support employee and family wellbeing
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