Note: The job is a remote job and is open to candidates in USA. Gaggle builds technology that helps K-12 schools identify student safety and wellness concerns so districts can intervene early. The HR Operations Coordinator will manage day-to-day HR operations, including leave administration, onboarding and offboarding, compliance documentation, HR systems, employee relations, and administrative support.
Responsibilities
- Administer Gaggle's in-house leave program, including tracking usage, documentation, and approvals/denials
- Track and apply state-specific paid leave programs that intersect with company leave policy, escalating questions as needed
- Provide timely communication of all leave needs with HR and Finance
- Maintain documentation for the ADA interactive process
- Handle onboarding and offboarding logistics for both employees and contractors, including contractor-specific recordkeeping requirements
- Own compliant I-9 verification and documentation for all new hires
- Manage background check workflow administration
- Own recruiting, candidate inquiries, and job postings
- Maintain a running list of state registrations, powers of attorney, and system logins across the states where we have teams
- Respond to employment verification requests as they come up
- Support the annual handbook review and Gaggle Compliance Month
- Support required state and federal employment filings, including ACA, EEO-1, and Form 5500, by gathering documentation and tracking deadlines
- Assist in maintaining the multi-state contractor classification framework and making teams aware of the implications
- Serve as the point of contact for garnishment orders and other court documents, and support unemployment claims in partnership with our claims vendor
- Maintain HR documentation and recordkeeping across systems, including contractor agreements, renewals/expirations, and required documentation
- Troubleshoot day-to-day issues with Paychex and other HR-related vendors
- Maintain and build out internal HR documentation and resources
- Assist with the annual performance review process
- Be the point person for routine contractor administration and escalated HR-system issues
- Pull and build HR reports, including custom reports, from Paychex as needed
- Track and document employee status changes (such as role, location, or classification changes) for recordkeeping purposes
- Provide general administrative support to HR and Finance, including vendor coordination, event logistics, holiday gifts, and responding to employer reviews
- Cross-train on core processes as needed to maintain continuity across the team
- Serve as an empathetic, approachable first point of contact for employees with day-to-day HR questions or concerns
- Accurately and confidentially document any employee concerns that come your way, escalating anything sensitive or beyond routine
Skills
- 5+ years of professional work experience, including 2+ years in HR with multi-state exposure
- Bachelor's degree or equivalent practical experience
- Working knowledge of federal and multi-state employment fundamentals
- Strong organizational and documentation skills, excellent attention to detail
- Comfortable navigating Paychex (or a similarly complex HRIS platform) for day-to-day administration, including pulling standard and custom reports
- Hands-on experience with I-9 verification, unemployment claims, or wage garnishment processes
- PHR (HRCI) or SHRM-CP certification, or actively working toward one
- Experience supporting contractor workforce administration
- Solid understanding of employee benefits (health, dental, vision, 401(k))
- Notary Public commission, or willingness to obtain one
Benefits
- Remote-first company; team works together across all 50 US states
- PPO and HDHP health insurance plans through BCBS of Illinois, including fertility treatment (including IVF), virtual visits, and mental health resources
- Dental insurance, including orthodontia, through Guardian
- Vision insurance through BCBS/EyeMed
- HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution
- 401(k) plan with immediate vesting and a 4% company contribution with each paycheck
- Employee Assistance Program through Paychex and Guardian, including financial and legal assistance
- Flexible PTO
- Generous, 100% to 70% paid leave plans, up to 90 days
- Pet Insurance Discount Program
- Team recognition programs
- Holiday gifts and bonuses
- Raffles
- Fantasy football leagues
Company Overview