Note: The job is a remote job and is open to candidates in USA. Municipal Credit Union is a financial institution serving more than 600,000 members and focused on helping New Yorkers build better financial futures. The HR Operations Analyst supports core HR operations by administering payroll and benefits processes, maintaining documentation, managing HR systems and accounts payable, and providing reporting and analytics. The role also supports compliance, employee guidance, workforce planning, and process improvement initiatives.
Responsibilities
- Payroll and Time Management- Support multi-jurisdiction payroll processing bi-weekly, including documentation and on-going maintenance of current procedures
- Benefits Support- Provide basic administrative support for benefits programs; respond to level one employee inquiries as needed. Primary contact for new and ongoing leave case management and all corresponding compliance documentation; point person for interactive leave discussions with employees and managers as appropriate
- Process documentation- Maintain and update HR process and procedure documentation to support consistent execution and compliance
- HR Accounts Payable- Managing and maintaining Concur vendor payment processes for HR team. Ensuring HR billables are paid in accordance with requirements; confirming invoices are accurate based on contracts as well as helping to ensure HR team is in line with the target budget
- Cyclical HR programs- Support recurring HR processes such as open enrollment and performance management, including communications, tracking and coordination
- Reporting and analytics- Working with HRIS, generate recurring reports, support ad-hoc requests and applicable dashboards; analyze trends; recommend report enhancements that support data-informed decisions related to recruitment, retention and employee engagement
- Compliance- Support compliance with company policies and applicable federal and state employment laws; assist with audits and documentation as required
- HR policy guidance- Provide employees with guidance on HR policies, procedures, benefits, escalating complex matters as appropriate
- Data analysis- Collect, structure, and analyze HR data to identify trends and deliver insights that inform decision-making
- Collaboration- Partner with HR and cross-functional teams to support workforce planning and continuous improvement initiatives
- HR systems-Maintain working knowledge of HRIS and related tools; support data integrity and effective system use. Point of contact for all change of employee status process forms
- Process improvement- Assist HR initiatives and process enhancements to boost efficiency and improve employee experience
Skills
- Bachelor's Degree in Business Administration or Human Resources required
- 4+ years of experience administering payroll
- Knowledge and experience with payroll calculation and processing
- Expert knowledge of the ADP Workforce Now HRIS system
- Knowledge of current Federal, State and local labor laws, tax requirements and payroll regulations
- Ability to work in a fast-paced team environment with exceptional customer service skills
- Exceptional interpersonal, verbal and written communication skills a must
- Experience with MS Office Suite software
- Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
- Technologically proficient, including advanced Excel
Benefits
- Eligible for a discretionary bonus
- 401(k) with an 6% employer match per pay period
- Medical, vision, dental, life, and disability insurance
- Flexible paid time off
- 11 paid holidays annually
Company Overview