Note: The job is a remote job and is open to candidates in USA. BookNook is a research-driven High-Impact Tutoring solution that supports K–8 students in reading and math through live, synchronous tutoring sessions. The HR Manager, People Operations will serve as the company's sole HR leader, owning payroll and benefits administration, HRIS management, compliance, employee lifecycle processes, and employee relations.
Responsibilities
- Own and oversee the company's end-to-end payroll process, partnering closely with Finance and payroll providers to ensure accurate, timely, and compliant payroll
- Ensure compliance with applicable federal, state, and local payroll tax and employment requirements, incl. earnings codes and multi-state considerations
- Manage the employee benefits programs by partnering with vendors and advisors to ensure accurate administration, compliance, comms, and process improvements
- Lead the annual benefits renewal and open enrollment process
- Administer and oversee the company's 401(k) plan, including employee eligibility, contributions, administrator coordination, compliance, and plan governance
- Manage payroll and/or benefits changes for new hires, terminations, promotions, merit increases, bonuses, deductions, qualifying life events, leave, etc
- Reconcile payroll and HRIS data and proactively identify and resolve payroll, benefit, or deduction discrepancies, serving as primary contact for employee questions
- Partner with Finance and advisors on annual audits and other required filings
- Serve as the primary administrator and internal owner of Rippling, including employee data, workflows, permissions, reporting, integrations, and configuration
- Maintain high standards of data accuracy and confidentiality, and employee record-keeping (e.g. I-9s, background checks, personnel files, tax & benefits records)
- Develop and improve scalable HR processes, policies, SOPs, and workflows
- Ensure compliance with federal, state, and local laws and regulations, (incl. filings, notices, and compliance deadlines), partnering with counsel when appropriate
- Maintain and update the employee handbook and other internal documentation
- Support leave administration, including applicable federal/state requirements
- Own a consistent and professional end-to-end onboarding process, including employment docs, I-9s, tax forms, benefits enrollment, system access, and training
- Manage employee changes, transfers, promotions, and other lifecycle events
- Manage employee offboarding, incl. final pay, benefits transitions, documentation, system access, COBRA, and support leadership with separations as needed
- Support leadership with the administration of performance management processes (OKRs), as well as performance-related documentation (e.g. PIPs)
- Support hiring managers with recruitment efforts, including job description development and posting, as well as candidate screening and coordination
- Provide guidance on employee relations and issues, escalating matters appropriately
Skills
- 3-5 years of progressive HR experience
- Hands-on experience as HRIS admin (Rippling experience strongly preferred)
- Experience supporting a growing company with a lean HR function
- Ability to work independently, take ownership and prioritize competing demands
- Excellent attention to detail, and ability to manage confidential info, and strong organizational, analytical, communication, and problem-solving skills
- Rippling experience strongly preferred
- SHRM-CP or PHR certification (strongly preferred)
Benefits
- Work remotely (in the continental U.S).
- Health insurance: Medical, dental, vision and other.
- Flexible PTO, 9 paid holidays, and one company-wide week off.
- 401(k) with a 3% company match.
- A laptop plus a $130 monthly stipend for home expenses.
Company Overview