Note: The job is a remote job and is open to candidates in USA. Binus University is seeking a remote Home-Based Data Entry and Typing Operations Associate to support administrative and operational workflows for distributed U.S. and Canada-based functions. The role involves accurate data entry, transcription, client onboarding, workflow coordination, quality assurance, reporting, and process documentation.
Responsibilities
- Input transactional records (purchase orders, shipping manifests, billing logs) into our central database
- Verify data integrity by cross-checking source documents
- Convert client audio (interviews, lectures, focus groups) into written transcripts, following established style guidelines
- Edit transcripts for grammar, punctuation, and formatting before final delivery
- Facilitate 15- to 20-minute video or chat sessions to capture project scope, specific formatting rules, and turnaround times
- Document client preferences in our CRM so everyone has the same reference
- Use Trello, Jira, or Monday.com to assign tasks to data entry specialists and typists
- Monitor project milestones, send reminders, and ensure deliverables meet deadlines
- Perform second-level checks on spreadsheets and transcripts. Utilize checklists to confirm at least 98 percent accuracy (we aim for 99 percent)
- Flag recurring errors or client feedback, then share insights with the team to improve processes
- Produce concise weekly status summaries that outline completed tasks, upcoming deadlines, and any potential roadblocks
- Schedule brief check-ins with clients after milestone deliveries to gather feedback
- Write straightforward SOPs (standard operating procedures) that detail each step of data entry and transcription workflows
- Create short how-to videos or slide decks to onboard new hires or cross-train colleagues
Skills
- High school diploma required
- At least one year of hands-on experience in data entry and/or transcription, whether professionally or through internships/projects
- Strong attention to detail and accuracy when working with written information
- Comfortable using Microsoft Excel, Google Sheets, and document editing tools
- Ability to follow written instructions and established processes
- Reliable internet connection and a quiet home work environment
- Clear written communication skills
- Ability to handle confidential information responsibly
- Associate degree or relevant certificate (office administration, business technology) a plus
Benefits
- Fully remote position open to U.S. and Canada-based candidates
- Part-time and full-time scheduling options
- Predictable workloads with structured onboarding
- Opportunity to build experience in administrative and data operations
- Supportive team environment with clear expectations
Company Overview