Note: The job is a remote job and is open to candidates in USA. Liberty Personnel Services, Inc. is seeking a Help Desk Support Analyst due to growth and high call volume. This role involves providing technical support for network, desktop, and applications, along with ensuring effective communication and documentation.
Responsibilities
- Technical support of Network, Desktop and Applications
- Strong troubleshooting skills
- Ability to follow strict escalation procedures
- Excellent Documentation and Communication
- Ability to work with minimal supervision
Skills
- Help Desk Call Center
- Healthcare Environment
- Active Directory
- MS Windows 7 & 8
- MS Office 2003/2007/2010
- Email Administration (MS Outlook)
- Technical support of Network, Desktop and Applications
- Strong troubleshooting skills
- Ability to follow strict escalation procedures
- Excellent Documentation and Communication
- Ability to work with minimal supervision
Benefits
- Fully remote
Company Overview