Note: The job is a remote job and is open to candidates in USA. Cognizant is seeking a Healthcare Facets QA Test Manager to lead end-to-end Quality Engineering delivery for large-scale Healthcare Payer programs. The role oversees test strategy, planning, execution, governance, defect management, release readiness, stakeholder communication, and multi-vendor delivery across Facets implementations and modernization initiatives.
Responsibilities
- Lead end-to-end Quality Engineering delivery across Healthcare Facets programs, ensuring successful execution of functional, integration, regression, UAT, and release testing
- Define and drive test strategy, test planning, estimation, governance, risk management, defect management, and release readiness activities
- Manage multiple testing workstreams while ensuring quality, schedule adherence, and alignment with business objectives
- Lead multi-vendor, cross-functional, and onsite-offshore delivery teams, fostering collaboration and ensuring timely project execution
- Partner with client stakeholders and executive leadership to provide delivery governance, status reporting, issue resolution, and quality metrics oversight
- Drive continuous improvement initiatives, testing best practices, and process optimization to enhance quality outcomes and delivery efficiency
Skills
- 12+ years of Quality Assurance or Quality Engineering experience with significant experience supporting Healthcare Payer systems and Facets platform testing
- Proven expertise in end-to-end test management, including test strategy, planning, estimation, execution, defect management, and release governance for large-scale Facets programs
- Strong Healthcare Payer domain knowledge with hands-on experience in Claims (including ITS/BlueCard), Enrollment, Benefits, Provider, Billing, and EDI transactions (834, 837, and 835 )
- Demonstrated experience leading large-scale, multi-vendor, onsite-offshore, and cross-functional teams within transformation and modernization programs
- Strong stakeholder management, executive communication, client governance, and delivery leadership experience, including SLA and service commitment management
- Experience managing testing across complex system integrations, releases, and enterprise-wide implementations
- Bachelor's degree in computer science, Information Technology, Engineering, or a related discipline
- This is a Remote position open to qualified applicants in USA
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
- \•Please note, this role is not able to offer visa transfer or sponsorship now or in the future\•
- Experience leading enterprise Healthcare Payer transformation or modernization initiatives
- Healthcare industry certifications and Quality Engineering certifications (ISTQB, CSTE, CSQA, or equivalent)
- Experience with Facets upgrades, migrations, and platform transformation programs
- Strong understanding of test automation, continuous testing, and quality engineering best practices
- Experience working directly with healthcare clients and executive stakeholders in highly regulated environments
Benefits
- This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
- Remote position open to qualified applicants in USA
- Various wellbeing programs
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