Note: The job is a remote job and is open to candidates in USA. Hyperbolic Labs is building an open-access AI cloud and GPU infrastructure platform to make computing power more affordable and accessible. The GTM Operations role supports the revenue team by managing contracts, quotes, CRM data, customer follow-up, support routing, invoicing coordination, and meeting preparation, with potential growth into deal closing or broader operations leadership.
Responsibilities
- Track contracts. Status, signatures, updates, what is stuck
- Prep quotes and order forms
- Own CRM data quality. Deals, contacts, companies, stages, close dates
- Respond to customers and follow up until things are closed
- Monitor support issues, route to the right engineer, and track to resolution
- Coordinate invoicing with finance
- Prep for customer meetings
Skills
- 0 to 3 years of experience; strong new grads are in scope
- Follow-through — nothing sits for three days
- Fluent with AI tools. If your instinct when handed a repetitive task is to automate it, this is your job
- Comfortable in a CRM, or obviously able to get comfortable fast
- You ask when you don't know. You do not guess on a customer contract
- Fluency in Hubspot is preferred
- Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement
- Familiarity with linear, quickbooks, hex, slack, claude, notion
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