Note: The job is a remote job and is open to candidates in USA. The Appalachian Mountain Club (AMC) is a conservation and recreation organization dedicated to protecting, enjoying, and understanding the outdoors. AMC is seeking a Growth Team Operations Coordinator to manage financial and metrics coordination, project workflows, operational processes, meetings, and cross-functional collaboration.
Responsibilities
- Coordinate budget and forecast cycles for the Growth Team, following AMC’s annual timeline
- Conduct, monthly financial reporting and analysis to ensure the Growth Team is on track to financial plans
- Coordinate weekly metrics updates including KPI results and market insights
- Support financial reporting, expense coding and recordkeeping for the Growth team and CGO
- Collect and coordinate KPI results on key campaigns, including mid-campaign updates and post-mortem reviews. Capture learnings for use in upcoming campaigns
- Maintain a shared view of upcoming projects, work, and deadlines across Growth Team departments
- Ensure new Growth Team requests coming from within the team and from other AMC departments are captured, scoped, prioritized, and assigned
- Assist in optimizing AirTable workflows and structures to improve visibility and streamline team processes
- Manage and develop updates to internal team processes to promote efficient project management and high-level deliverables
- Schedule and manage recurring monthly meetings that focus on strategic team updates, project highlights, cross-functional work, and KPI reporting
- Assist in planning bi-annual in-person Growth Team events
Skills
- Enjoys creating structure and clarity in complex or evolving situations and can bring order to ambiguous processes
- Is organized and detail-oriented, and enjoys keeping track of details, deadlines, and moving pieces
- 2 to 4 years of applicable experience
- Has strong coordination and communication skills, with an interest in learning how to support projects and keep teams aligned and on track
- Is proactive and solutions-oriented, identifying opportunities to improve systems, workflows, and team effectiveness
- Communicates clearly and professionally with colleagues at all levels of the organization and across departments
- Is comfortable learning and managing technology platforms such as Airtable, project management tools, spreadsheets, and reporting systems
- Thrives in a collaborative environment and enjoys supporting the success of multiple teams and stakeholders
- Shares AMC's commitment to outdoor recreation, conservation, and creating positive experiences for members, volunteers, and supporters
- Manages multiple priorities, deadlines, and details with consistency and follow-through
- Comfortable working with budgets, financial data, KPIs, and reporting to identify trends and support decisions
- Creates visibility across projects, coordinates stakeholders, and keeps work moving from request through completion
- Looks for ways to simplify, standardize, and continuously improve systems and workflows
- Builds strong cross-functional relationships and communicates clearly across teams and levels of the organization
- Navigates ambiguity, shifting priorities, and imperfect information with a practical, solutions-oriented approach
Benefits
- Health plan with generous employer contributions and optional vision and dental
- 100% employer-paid life insurance, AD&D insurance, and long-term disability insurance
- Potential for annual compensation reviews commensurate with performance and effort
- 403(b) retirement plan with 4% matching employer contributions and a vesting schedule; this benefit increases with tenure
- Up to 4 weeks of paid time off at hire; this benefit increases with tenure
- Up to 11 paid company holidays at hire; this benefit increases with tenure
- 30% discount on AMC merchandise
- Free annual AMC membership
- 10 free nights at AMC locations
- Educational assistance
- Pro deal discounts on equipment and gear
Company Overview