Note: The job is a remote job and is open to candidates in USA. MONKEY Catering Platform provides enterprise-grade catering technology that helps restaurants and multi-unit brands scale their catering businesses. The SMB Growth Manager will own new revenue by researching and prospecting emerging restaurant brands, engaging decision-makers, demonstrating the platform’s value, creating qualified opportunities, and improving outbound sales processes.
Responsibilities
- Scrape sources to identify target ICP brands with catering operations through a combination of marketplace data, LinkedIn, industry reports, and more
- Prioritize and qualify target brands based on existing off-premise catering operations, known menu items, and other factors
- Carry an individual quota and actively prospect via calls, email, social, and other tools, modeling best-in-class outreach, discovery, and follow-up
- Build and run outbound campaigns - email, LinkedIn, calls, and your own network – and work with marketing automation tools (e.g. AmpleMarket)
- Respond quickly to inbound and marketing-sourced interest in your segment
- Open doors and secure first conversations through persistent, appropriate outbound campaigns with cold calls, email sequences, LinkedIn outreach, and in-person visits where appropriate
- Create and refine outbound strategies, talk tracks, objection handling, and vertical-specific messaging for hospitality and catering buyers
- Qualify leads based on business needs, decision-making processes, catering operations, menu design, and readiness to adopt MONKEY
- Create tailored outreach (one-pagers, emails) that speak to brand-specific needs
- Run high-quality discovery to deeply understand each brand’s off-premise catering model, constraints, and growth goals
- With the support of the broader Growth team, deliver compelling product demos that connect MONKEY’s platform to real P&L outcomes
- Prepare sharp recap documents after calls: what we heard, what we’re proposing, and clear next steps
- Where necessary, leverage support from other Growth team members to steward larger deals, hand over leads, or execute more complex technical conversations
- Collaborate with Growth team leadership to prepare formal proposals and support negotiation of commercial terms and MSAs
- Provide clear, unfiltered feedback on what resonates and what does not in our sales and marketing materials
- Participate in problem-solving sessions with growth, marketing, product, and operations to sharpen our story and offers
- Feed market intelligence back into the roadmap: competitive moves, gaps you see, patterns across brands
- Use HubSpot to manage your pipeline with discipline: stages, next steps, notes, and activity history
- Build and refine your own outbound systems: cadences, lists, templates, and follow-up rhythms
- Collaborate with the broader team in a low-ego way: share what is working, ask for help when needed, and celebrate wins together
- Represent MONKEY with professionalism, enthusiasm, and a genuine understanding of the restaurant industry
Skills
- Passion for restaurant technology, catering, and multi-unit operations. Curiosity about how catering programs are built, how they are measured, and where they break. Keenly interested in the dynamics between catering, in-store ops, third-party marketplaces, and first-party ordering
- Self-starter with a builder mindset. You do not wait for perfect playbooks. You create them. You are comfortable with ambiguity and motivated by a high-ownership environment
- Strong communication and interpersonal skills
- You're confident on the phone and engaging in person
- Clear, concise communicator in writing and conversation
- Grit, resilience, and curiosity
- You thrive on learning, experimenting, and getting a little better every day
- Curious and consultative
- You want to understand how a brand really works before prescribing anything
- Comfort with CRM tools and outbound engagement platforms
- Major plus if you have a background in restaurant operations, off-premise, or catering
- Major plus if you bring an existing network of decision-makers/influencers at restaurant brands with catering operations
- Some experience selling B2B SaaS, ideally to multi‑unit restaurant, grocery, or hospitality brands is a nice to have, but not a requirement
Benefits
- Remote work arrangement
- Hands-on mentorship from experienced sales leaders
- Opportunity for rapid growth into sales, account management, support, or implementation roles
Company Overview