Note: The job is a remote job and is open to candidates in USA. TrustScale operates in a fast-moving AI environment where priorities and technologies evolve quickly. The Growth Generalist will support the Growth team across AI-enabled workflows, CRM operations, prospecting, market research, and channel development. The role focuses on improving processes, strengthening CRM and prospecting operations, and executing growth initiatives in collaboration with the Director of Growth.
Responsibilities
- Build and refine prompts, AI agents, and automated workflows to improve Growth team productivity
- Test, evaluate, and optimize AI agents and workflows using Perplexity and other AI tools
- Identify repetitive Growth activities that can be streamlined or automated
- Translate business needs into practical AI-enabled workflows and processes
- Support the ongoing management and optimization of HubSpot
- Review and improve CRM organization, segmentation, workflows, and data quality
- Help establish scalable processes for managing prospects, accounts, and Growth activities
- Identify opportunities to improve the accuracy and usability of Growth data
- Research target companies, market segments, and prospective customers
- Build and maintain structured prospect and target-account lists
- Support automated SDR and outbound prospecting initiatives
- Assist with pipeline research and prioritization based on Growth team objectives
- Conduct market, competitor, and strategic research to support Growth initiatives
- Research and evaluate potential new marketing, acquisition, and partnership channels
- Translate research into clear findings and actionable recommendations
- Support customer success activities when needed based on business priorities
- Coordinate with internal stakeholders and executives through Slack, email, and other collaboration tools
- Take ownership of assigned Growth projects from research through execution
- Adapt to changing priorities and support emerging Growth initiatives as the business evolves
Skills
- 2+ years of relevant experience in growth, marketing operations, revenue operations, business development, CRM operations, or a related field
- Hands-on experience with **HubSpot or a comparable CRM platform**
- Practical experience using **AI tools, prompting, automation, or AI-assisted workflows** in a professional environment
- Experience with prospect research, lead generation, account targeting, or outbound growth activities
- Strong research and analytical skills with the ability to translate information into actionable recommendations
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and work independently with limited day-to-day supervision
- Professional judgment and discretion when handling confidential business information
- Authorization to work in the United States
- Experience with Perplexity, AI agents, or workflow automation
- Experience with automated SDR or prospecting tools
- Experience working within B2B technology, SaaS, or AI-related organizations
- Exposure to customer success or other customer-facing commercial functions
Benefits
- Remote work arrangement
- Part-time independent contractor engagement
- Opportunity to work directly with Growth leadership
- Opportunity to experiment with emerging AI technologies
- Opportunity to contribute across multiple areas of the commercial organization
Company Overview