Note: The job is a remote job and is open to candidates in USA. Aon is a global organization focused on helping people and clients make better decisions. Aon is seeking a Global Technology Operations Manager to modernize and optimize Talent Acquisition technology, processes, governance, and AI-enabled recruiting solutions. The role will lead technology operations, compliance, process improvement, change management, and cross-functional collaboration across global recruiting operations.
Responsibilities
- Manage and optimise Talent Acquisition technology platforms, including ATS, CRM and related recruitment tools
- Drive continuous improvement initiatives to streamline recruiting processes, increase efficiency and improve user experience
- Lead the evaluation, implementation and governance of emerging TA technologies, including AI-enabled recruiting solutions
- Establish strong governance and operational controls across recruiting systems, processes and data
- Partner with Technology, Legal, Compliance and Risk teams to ensure all solutions meet regulatory, security and ethical standards
- Monitor key operational metrics and identify opportunities to improve recruiting effectiveness, technology adoption and process performance
- Lead change management activities, including communications, training and adoption strategies for new tools and processes
- Serve as a trusted advisor to Talent Acquisition leaders on technology, compliance, process optimisation and innovation
Skills
- Significant experience in Talent Acquisition Operations, HR Technology, Recruiting Systems or related functions
- Expertise managing and optimising enterprise recruiting technologies, including ATS and CRM platforms
- Strong process improvement mindset with experience simplifying complex workflows and driving operational excellence
- Experience leading cross-functional projects involving technology, data, process design and organisational change
- Understanding of recruiting-related compliance, data privacy and governance requirements
- Strong analytical skills with the ability to leverage data and insights to drive decision making
- Experience implementing or supporting AI-enabled recruiting technologies is highly desirable
- Exceptional stakeholder management and communication skills, with the ability to influence across multiple functions and levels
- Experience operating within a global, matrixed organisation is preferred
Benefits
- This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.
- A 401(k) savings plan with employer contributions
- An employee stock purchase plan
- Consideration for long-term incentive awards at Aon’s discretion
- Medical, dental and vision insurance
- Paid time off at the discretion of the employee and management in accordance with company policy and practices; this role does not accrue vacation.
- Various other types of leaves of absence
- Paid sick leave as provided under state and local paid sick leave laws
- Short-term disability and optional long-term disability
- Health savings account
- Health care and dependent care reimbursement accounts
- Employee and dependent life insurance and supplemental life and AD&D insurance
- Optional personal insurance policies
- Adoption assistance
- Tuition assistance
- Commuter benefits
- An employee assistance program that includes free counseling sessions
Company Overview
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