Note: The job is a remote job and is open to candidates in USA. JLL empowers individuals to shape a brighter future in real estate through world-class services and technology. The Global Program Management Director will oversee the Global PMO and manage nine critical workstreams, ensuring effective implementation and evolution of key processes while improving client experience through transformation activities.
Responsibilities
- Build strong relationships with all parties, JLL and client regional teams to facilitate successful on time transitions with early identification of issues potential impacts to the overall program, with the corresponding development of mitigation plans
- Clear and timely communication to key stakeholders and to the broader global team audience to successfully drive the value proposition and manage expectations and drive change
- Resource management including matrix management with other platforms in regions e.g., BI/Performance Management/Training
- Alignment of deliverables & workstream requirements in nine workstreams
- Exceptional knowledge of client business units, programs and ability to partner with executive leadership
- Enable a positive partnership globally as we deliver a world class model to the client
- Ability to develop and articulate PMO strategic plan which is updated regularly and supported by the key stakeholders
- Ability to communicate with Executive leadership and project team members. Concise, clear messaging that identifies the key messages, and drives decisions and commitment
- Bringing together teams from different regions, with different objectives and perspectives to work together and achieve one key goal of the accounts Global Vision and program elements
- Adjusting the program in a proactive manner to reflect the new requirements, and getting all team members to support the change
- Create a single vision for the PMO and provide the team with the appropriate mix of empowerment and direction to affect a culture of trust, excellence and teamwork
- Development of a Change Management programs for communication to large audience of associates affected by program implementation
- Other duties as assigned
Skills
- Minimum of 10 years of experience in CRE/IFM
- Experience in GMP / GXP/regulated space
- Exceptional client Relationship Management skills
- Experience managing teams/matrix team responsible for delivery of complex projects
- Demonstrated Leadership and proven experience in staff development and team building
- Executive communication and presentation skills
- Ability to effectively identify and mitigate project risks before they impact service delivery to the client
- Strong ability to collaborate with key stakeholders to deliver a comprehensive solution for our clients
- Excellent verbal and written communication skills and strong analytical skills
- Change Management qualification Prosci/La Marsh or related
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Company Overview