Note: The job is a remote job and is open to candidates in USA. Sapiens is undergoing a commercial transformation toward a subscription-led, SaaS-first business with AI-enabled platform offerings. The Manager, Pricing Operations will run the pricing function, maintain the enterprise price book, oversee governance and deal-pricing tools, lead an operations team, and improve pricing speed, accuracy, automation, and data quality.
Responsibilities
- Run the pricing governance workflow end to end, covering intake, SLAs, approvals, and exception tracking, against the standards set by Pricing Strategy
- Maintain the enterprise price book as the single source of truth across licence, SaaS, services, and consumption-based models
- Operate and maintain the deal-pricing toolset, including calculators, scenario tools, and CPQ and Salesforce configuration used by Sales and Deal Desk
- Deliver pricing performance reporting across discounting, win and loss, indexation, and renewal yield on a regular cadence to commercial leadership
- Lead the adoption of AI-enabled tooling and automation to improve the speed, accuracy, and efficiency of pricing operations
- Safeguard pricing data quality and process compliance, ensuring the sales organization follows the agreed workflow
- Lead and develop a small operations team, line-managing the Pricing Operations Analysts, setting priorities, reviewing outputs, and building capability as the function scales
- Own the service levels of the pricing function, ensuring deal pricing, approvals, and exceptions are turned around accurately and to agreed timelines
- Implement and enforce the pricing governance process within deal workflows, partnering with RevOps and Deal Desk
- Maintain the integrity of the single source of truth for pricing, and ensure outputs reach Sales as usable enablement materials
- Translate the standards and frameworks set by Pricing Strategy into working process, tooling, and reporting
- Drive continuous improvement in throughput, automation, and data quality across the pricing operation
Skills
- Six to ten years in pricing operations, revenue operations, deal desk, or commercial operations within enterprise B2B software, including time in SaaS or subscription environments
- A track record of running pricing or deal operations at scale, with ownership of process, SLAs, and data quality
- Experience leading or developing others, whether as a line manager or a player-coach guiding analysts
- Hands-on experience operating deal-pricing tooling, including CPQ and Salesforce, and maintaining a price book or equivalent single source of truth
- Demonstrated success implementing and enforcing governance processes that the sales organization adopts and follows
- Strong process and systems fluency, with the appetite to adopt AI-enabled tooling and automation to improve efficiency
- Confident in Excel and Salesforce, with SQL an advantage
- Pricing operations, RevOps, or deal desk leadership roles in software businesses moving from license to SaaS
- Commercial or sales operations professionals with hands-on pricing process and tooling ownership
- Commercial finance or FP&A professionals with pricing operations and team leadership experience
Benefits
- Remote work arrangement
Company Overview