Note: The job is a remote job and is open to candidates in USA. BCD Meetings & Events is a global meetings and events agency that creates connections and supports business growth for its customers. The Global Meetings Program Manager will support the global meetings program through stakeholder guidance, meetings technology management, contract review, process improvement, reporting, training, and data integrity, rather than hands-on event planning.
Responsibilities
- Advise and support the internal stakeholders on meetings processes, technology, registration, attendee management, and best practices
- Manage the meetings technology platform, currently Groupize, including user adoption, configuration and issue resolution
- Partner with the Global Travel Manager to identify and improve workflows ensuring program consistency
- Provide contract guidance and assist with venue sourcing and supplier engagement as needed
- Create SOPs, training materials and keep internal website up to date
- Analyze reporting
Skills
- • Experience in all elements of meeting planning, operations, and event technology platforms
- • Strong consultative skills and confidence advising internal stakeholders
- • Ability to create process documentation, and training materials
- • Strong contract review and negotiation experience for meetings and events
- • Knowledge of registration and attendee management processes
- • Ability to support user adoption and help resolve day-to-day platform or process issues
- • Ability to analyze reports and translate data into practical recommendations
- • Strong attention to detail, including data entry and data integrity support
- • Experience working across regions and time zones in a remote environment
- • Experience in a global meetings program environment
- • Familiarity with sourcing, venue sourcing, supplier engagement, and travel-related processes
- • Familiarity with AI technology
- • Hands on Experience with meetings technology used for registration and sourcing
- • You'll work closely with a Europe-based Global Travel Manager, so this role requires availability aligned to GMT and PT time zones (6:00 AM – 3:00 PM PT)
- • There is minimal travel required for this role
- • Experience supporting HCP or Life Sciences meetings would be advantageous
Benefits
- Flexible working environment; support to work where you need to and when you need to, depending on how you work best.
- Learning and development built into every role, with ownership over the direction and speed of individual growth.
- Opportunities to move into different roles and careers across BCD M&E’s global locations.
- Comprehensive healthcare.
- Retirement plans.
- Continued education support.
- Diverse work locations.
- Travel and hotel discounts.
- Volunteer and sustainability opportunities.
- Employee recognition program.
Company Overview