Note: The job is a remote job and is open to candidates in USA. Ticket Crushers, A Law Corporation is a dynamic law practice specializing in personal injury law. The Intake & Executive Administrative Assistant will support the attorney by managing administrative tasks, enhancing client interactions, and streamlining operations to improve overall efficiency.
Responsibilities
- Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity
- Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients
- Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform
- Maintain organized filing systems, document management, and task tracking to streamline operations
- Provide overflow support for assigned projects in marketing and operations as needed
Skills
- 2–3+ years supporting attorneys in a U.S.-based law firm, particularly in personal injury
- Strong knowledge of Clio, Microsoft Office 365, CRM systems, and document automation workflows
- Native or near-native English with excellent phone presence and written communication
- High attention to detail, excellent organizational skills, and the ability to manage competing priorities while balancing multiple responsibilities
- Self-motivated with the ability to anticipate needs, exercise sound judgment, and operate autonomously
- Comfortable working remotely while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 10:00 AM–6:00 PM Eastern working hours
Company Overview