Note: The job is a remote job and is open to candidates in USA. Lenovo is a global technology company offering devices, infrastructure, software, solutions, and services. The Global Account Representative will lead ISG sales within strategic global accounts, driving net-new business, revenue growth, profitability, and customer satisfaction. The role focuses on account strategy, competitive displacement, pipeline and forecast management, cross-functional leadership, and executive customer relationships.
Responsibilities
- Develop and execute comprehensive ISG account strategies aligned with the overall Global Account plan
- Collaborate closely with the Global Account Manager to drive revenue growth, market share expansion, and customer satisfaction
- Identify and prioritize whitespace opportunities, new buying centers, and emerging initiatives that can accelerate Lenovo's presence within the account
- Build and maintain executive-level relationships with customer stakeholders, including IT, procurement, finance, and C-suite leaders
- Establish Lenovo as a trusted advisor by aligning technology solutions with customer business objectives and digital transformation initiatives
- Serve as the primary ISG hunter within assigned Global Accounts, with accountability for net-new business development and acquisition
- Own the ISG sales pipeline from opportunity identification through deal closure
- Achieve or exceed assigned revenue, profit, growth, and acquisition objectives
- Drive demand generation activities and identify new opportunities across Lenovo's infrastructure, AI, services, and solutions portfolio
- Execute competitive displacement strategies to win market share from incumbent vendors and alternative platforms
- Develop relationships with new stakeholders and decision-makers to expand Lenovo's influence across the customer organization
- Lead customer engagements, presentations, business reviews, and solution discussions
- Develop pricing and negotiation strategies that balance customer value with Lenovo profitability objectives
- Maintain accurate opportunity and forecast management within CRM systems
- Ensure timely creation, progression, and management of opportunities to support supply planning and business visibility
- Demonstrate disciplined pipeline development with a strong focus on opportunity creation and early-stage qualification
- Provide accurate weekly, monthly, and quarterly forecasts and commit updates
- Coordinate with supply chain, finance, operations, and services teams to support successful delivery and customer satisfaction
- Lead and coordinate virtual account teams across multiple functions and geographies
- Partner with Solution Architects, Sellers, Services teams, Product Management, Operations, and Executive Sponsors to execute account plans
- Support RFP responses, large deal pursuits, and strategic customer initiatives
- Engage partners and ecosystem providers to strengthen Lenovo's overall value proposition and increase win rates
- Mobilize Lenovo resources to support highly competitive pursuits and strategic acquisition opportunities
- Act as the voice of the customer within Lenovo
- Escalate and drive resolution of business, operational, and delivery challenges
- Ensure a high level of customer satisfaction and long-term loyalty
- Support executive business reviews and strategic planning sessions with key customers
- Leverage customer success and business outcomes to identify incremental expansion opportunities and future growth areas
Skills
- 5+ years of enterprise technology sales, account management, or business development experience
- High School Diploma or GED Required
- Proven track record of hunting, creating, and closing net-new business opportunities within large enterprise, global, or strategic accounts
- Demonstrated success displacing competitors and increasing share of wallet within complex customer environments
- Experience selling infrastructure, data center, cloud, AI, storage, networking, or technology solutions
- Strong experience engaging senior business and technical decision-makers
- Experience working within global account organizations
- Knowledge of enterprise data center, cloud, AI, and digital transformation initiatives
- Experience coordinating cross-functional teams in a matrixed environment
Benefits
- Individuals may also be considered for bonuses and/or commissions.
- This position is remote with a CST working schedule.
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