Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Position
We are seeking motivated individuals who enjoy discovering new destinations, working with people, and helping clients create enjoyable vacations. As a Remote Getaway Consultant, you will learn about each client's vision for their trip and assist them in finding experiences and services that align with their preferences.
Client requests can vary widely and may include resort stays, all-inclusive vacations, cruises, romantic escapes, family trips, group getaways, tours, milestone celebrations, and international destinations.
Day-to-Day Responsibilities
Connect with clients to discuss their vacation ideas and expectations
Gather information about preferred locations, travel dates, budgets, and interests
Research potential destinations and vacation experiences
Locate accommodations, cruises, transportation, tours, excursions, and other requested services
Evaluate available choices and determine which options best match client requests
Prepare and share vacation selections for client review
Answer questions about amenities, inclusions, policies, and available experiences
Assist clients in coordinating their chosen vacation components
Use authorized supplier platforms to complete requested arrangements
Verify names, dates, and other reservation information before finalizing details
Maintain organized documentation for each client
Keep track of payment schedules and other important reservation dates
Communicate updates and follow up on outstanding items
Provide general assistance with routine reservation questions or changes
Continue learning about destinations, suppliers, and current vacation offerings
What You'll Bring
A helpful and professional approach when working with clients
Strong verbal and written communication abilities
Good organization and time-management habits
Attention to detail and accuracy
Confidence using online resources for research
Ability to review information and communicate options clearly
Consistent follow-through on client requests
Ability to manage multiple priorities
Self-motivation and comfort working remotely
Basic knowledge of computers, email, and web-based applications
Willingness to learn reservation systems and supplier technology
Reliable internet connection and compatible device
Must be 18 years old or older
Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region
Training & Continued Education
Client discovery and vacation needs assessment
Destination and product education
Resort, cruise, and vacation package knowledge
Online research and recommendation techniques
Supplier systems and booking procedures
Reservation documentation and quality review
Client communication and customer care
Professional certification and continued learning opportunities
Position Highlights
Work remotely from an eligible location
Flexible part-time or full-time scheduling
No previous travel industry experience required
Training and ongoing educational resources
Access to established suppliers and professional platforms
Opportunities to build customer service, sales, research, communication, and planning skills
Travel-related discounts and industry benefits where applicable
Continued professional development and virtual team resources