Note: The job is a remote job and is open to candidates in USA. FIS is a fintech company whose technology powers financial institutions, businesses, and communities through innovation, trust, and security. The Fraud Prevention Analyst II will investigate fraud and scam events, analyze transaction and behavioral data, collaborate with clients and internal teams, and help strengthen fraud prevention capabilities across digital banking solutions.
Responsibilities
- Serve as a primary point of contact for fraud-related client inquiries and investigations
- Investigate reported fraud cases, suspicious activity, account compromise events, and emerging scam trends
- Analyze transaction, behavioral, and platform data to identify fraud patterns and root causes
- Partner with internal stakeholders to investigate incidents and implement risk mitigation strategies
- Communicate investigation findings, recommendations, and resolutions to clients and internal teams
- Monitor fraud trends and develop an understanding of fraudster tactics, techniques, and procedures
- Support the development and enhancement of fraud prevention controls and processes
- Participate in ongoing training to stay current on fraud trends, digital banking technologies, and security best practices
- Contribute to initiatives that improve client experience while reducing fraud risk
Skills
- Experience investigating fraud, financial crimes, account takeover, scams, or related risk events
- Strong analytical and problem-solving skills
- Ability to evaluate information from multiple systems and data sources to reach informed conclusions
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Experience working directly with clients, customers, or business partners
- Understanding of digital banking, online banking, financial services, or payment systems
- Candidate must maintain a secure, private workspace suitable for handling confidential client information
- Reliable high-speed internet connection with ethernet capability required
- Initial training conducted virtually Monday through Friday
- Full-time schedule following training, working an eight-hour shift between 7:00 AM and 5:00 PM Central Time
- Experience in fraud operations, financial services, risk management, cybersecurity, or digital banking
- Knowledge of fraud detection tools, behavioral analytics, device intelligence, or account takeover prevention
- Experience analyzing large datasets and identifying trends
- Familiarity with online banking platforms and fraud mitigation strategies
Benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
Company Overview