Note: The job is a remote job and is open to candidates in USA. RetentionX provides a customer value and execution platform for commerce brands. The Founding Sales Lead will build and own a relationship-led strategic sales motion, creating and closing net-new revenue through account development, strategic conversations, full-cycle selling, and ecosystem introductions.
Responsibilities
- Create and close net-new revenue from high-potential commerce brands
- Build a finite, strategic account universe and develop real relationships inside it
- Engage founders, CEOs, CMOs, Heads of eCommerce, Heads of Retention, CRM/lifecycle leaders, and relevant operators
- Run the full sales cycle from account selection and first conversation through discovery, business case, demo, negotiation, and close
- Use agencies, consultants, operators, customer referrals, and eCommerce ecosystem relationships as high-quality introduction paths into new-logo opportunities
- Develop a repeatable sales narrative around customer value, retention, LTV, growth opportunities, tracking/identity, workflows, and agentic execution
- Work with the CEO on strategic accounts, field strategy, pricing, and closing key opportunities
- Document the emerging sales playbook: ICP, account tiers, outreach principles, qualification criteria, demo flow, objections, buying triggers, and close process
Skills
- You have sold to eCommerce, retail, DTC, commerce technology, MarTech, CRM, analytics, or adjacent buyers
- You have created deals from nothing - not just closed inbound leads that marketing handed to you
- You are comfortable selling to founders, CEOs, CMOs, Heads of eCommerce, Heads of Retention, and CRM/lifecycle leaders
- You have excellent commercial judgment and know how to build trust before pushing for a close
- You are autonomous, high-agency, and able to operate without an SDR team, large brand, or mature sales infrastructure around you
- You understand that in a finite market, relationship quality matters more than activity volume
- You can run discovery, demo strategically, build a business case, negotiate, and close
Benefits
- Uncapped commission, meaningful equity, and a dedicated field budget to support relationship-led selling.
- Health insurance stipend to help cover your medical needs.
- Complete remote flexibility.
- Paid time off (PTO) and paid holidays.
- Flat-hierarchy, expert-driven team where your ideas, judgment, and ownership directly shape the company’s next stage of growth.
- Work closely with the CEO to build RetentionX’s strategic sales motion from the ground up.
- Meet your colleagues twice a year at week-long company offsites in exciting locations.
Company Overview