Note: The job is a remote job and is open to candidates in USA. Bridge provides an integrated platform that helps virtual care companies scale insurance billing and in-network operations nationwide. The Founding GTM Operations hire will own and improve Bridge's go-to-market operating system, including HubSpot architecture, workflow automation, outbound pipeline generation, enablement, analytics, and scalable systems planning.
Responsibilities
- Own and level up the GTM tech stack. You'll start with a full audit of the current stack, covering tools, data flows, and gaps, in your first 30 days, then re-architect HubSpot with clean pipeline stages, properties, and required fields. From there, marketing, sales, onboarding, and account management operate from a single source of truth, with tool redundancy eliminated and a documented cost and usage baseline in place
- Free up selling time and increase revenue per seller. You'll baseline how reps and AMs actually spend their time and inventory the manual work slowing them down, then automate the highest-impact workflows, like activity logging, enrichment, and follow-up triggers. You're accountable for a measurable drop in admin time and revenue per seller trending up against baseline, using automation and AI as the tools to get there
- Power outbound pipeline generation. You'll build a repeatable outbound process and deliver prioritized, high-quality lead lists that sellers actually trust, centralizing and enriching account signals, like firmographic, intent, and engagement data, to fuel targeting and "why now" context. Success means supporting our goal of sourcing the majority of leads from outbound, with lead routing and scoring live and tied to capacity
- Build enablement and deal self-service. The overall deal process is repeatable, but the nuance in each deal isn't, and that nuance shouldn't live in any one person's head. You'll document and systematize it so reps can self-serve answers on what we can support and sell compliantly, or route quickly to the right SME, measurably reducing the time senior team members spend fielding deal questions
- Deliver analytics, insights, and decision support. Core GTM dashboards, covering pipeline, conversion, deal risk, rep capacity, forecast, and outbound performance, go live, backed by a weekly and monthly reporting cadence with the Head of Growth. Forecast accuracy and data-hygiene standards meet agreed thresholds, with self-serve reporting enabled for GTM leaders
- Build for future scale. You'll put in place a scalable, documented systems architecture with clear ownership, a roadmap for owning marketing systems and demand-gen infrastructure next, and a decision-ready recommendation on GTM ops resourcing and tooling going forward
Skills
- 5–8+ years in Revenue, GTM, or Sales Ops at early-stage startups
- Deeply hands-on in HubSpot. You've architected it, not just administered it
- Highly analytical and able to self-serve on data. You don't wait on someone else to pull a report
- You use automation and applied AI as practical tools; genuinely excited about what they unlock for a GTM team, and you know how to actually ship them
- A senior generalist and builder. You're comfortable owning and leveling up an existing system in ambiguity, without a playbook handed to you
- You care that reps sell the right, supportable, compliant thing, not just that they sell
- Opinionated but collaborative. You'll push back, and you'll bring people along
- Not a CRM admin, ticket-taker, sales manager, or big-company operator. You measure yourself by the team's productivity, not by tickets closed
Benefits
- Equity package
Company Overview